第10练 购物服务《饭店专业英语》高等教育出版社（第二版） 一课一练（原卷版+解析版）

编写说明：考虑到中职学生普遍基础知识相对薄弱的情况，我们依据支架式教学理念，精心编制了《饭店专业英语》(高教版第二版)一课一练。专辑里的每一份练习，都与课堂所授知识点紧密相关，题目围绕课堂所学知识点呈现。目的在于激发学生的学习兴趣，培养他们的学习自觉性，帮助学生扎实掌握课程的基本概念与基本方法，为他们后续的进一步提升奠定坚实基础。 本卷是《饭店专业英语》(高教版第二版)一课一练的第10练，内容涵盖项目八 购物服务。 《饭店专业英语》(高教版第二版)第10练 项目八 购物服务 班级___________ 姓名__________ 学号__________ 一、选择题 1、What is the first thing a shop assistant should do when a guest enters the store? （ ） A. Immediately recommend the most expensive item. B. Greet the guest with a smile and offer assistance. C. Ignore the guest until they ask for help. D. Ask the guest to leave if they are not buying. 2.If a guest asks, “Do you have this in a larger size?”, how should the staff respond? （ ） A. No, we don’t. B. Let me check for you. C. You should look somewhere else. D. Why do you need a larger size? 3.What does the phrase “duty-free shopping” mean? （ ） A. Shopping without paying any money. B. Shopping without paying taxes (e.g., at airports). C. Shopping only for luxury items. D. Shopping with a discount card. 4.Which phrase is appropriate when a guest wants to try on clothes? （ ） A． You can’t try it; just buy it. B． The fitting room is over there. C． It’s too expensive for you. D． Don’t waste my time. 5.If a guest says, “This is too expensive,” how should the staff reply professionally? （ ） A. Yes, it’s only for rich people. B. We have some more affordable options. C. You can’t afford it? D. Prices are fixed. 二、短语翻译题 1、 wrap ( ) 2、 tonic ( ) 3、 fragrant ( ) 4、 天然药 ( ) 5、 玉雕 ( ) 三、句子翻译题 1、你还有别的建议吗? 2、多精致的刺绣啊! 3、How much is it in total? 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $$ 编写说明：考虑到中职学生普遍基础知识相对薄弱的情况，我们依据支架式教学理念，精心编制了《饭店专业英语》(高教版第二版)一课一练。专辑里的每一份练习，都与课堂所授知识点紧密相关，题目围绕课堂所学知识点呈现。目的在于激发学生的学习兴趣，培养他们的学习自觉性，帮助学生扎实掌握课程的基本概念与基本方法，为他们后续的进一步提升奠定坚实基础。 本卷是《饭店专业英语》(高教版第二版)一课一练的第10练，内容涵盖项目八 购物服务。 《饭店专业英语》(高教版第二版)第10练 项目八 购物服务 班级___________ 姓名__________ 学号__________ 一、选择题 1、What is the first thing a shop assistant should do when a guest enters the store? （ ） A. Immediately recommend the most expensive item. B. Greet the guest with a smile and offer assistance. C. Ignore the guest until they ask for help. D. Ask the guest to leave if they are not buying. 【答案】B 【解析】在购物服务中，礼貌问候和主动提供帮助greeting with a smile and offering assistance是第一步，能给客人留下良好的印象。 2.If a guest asks, “Do you have this in a larger size?”, how should the staff respond? （ ） A. No, we don’t. B. Let me check for you. C. You should look somewhere else. D. Why do you need a larger size? 【答案】B 【解析】应积极为客人检查库存Let me check for you，体现专业和耐心，避免直接拒绝。 3.What does the phrase “duty-free shopping” mean? （ ） A. Shopping without paying any money. B. Shopping without paying taxes (e.g., at airports). C. Shopping only for luxury items. D. Shopping with a discount card. 【答案】B 【解析】“Duty-free” 指免税购物，商品价格不含关税。 4.Which phrase is appropriate when a guest wants to try on clothes? （ ） A． You can’t try it; just buy it. B． The fitting room is over there. C． It’s too expensive for you. D． Don’t waste my time. 【答案】B 【解析】应礼貌指引试衣间位置The fitting room is over there，这是标准的服务用语。 5.If a guest says, “This is too expensive,” how should the staff reply professionally? （ ） A. Yes, it’s only for rich people. B. We have some more affordable options. C. You can’t afford it? D. Prices are fixed. 【答案】B 【解析】应提供替代方案more affordable options，既尊重客人预算，又可能促成销售。 二、短语翻译题 1、 wrap ( ) 【答案】包起来 2、 tonic ( ) 【答案】补药 3、 fragrant ( ) 【答案】芳香的 4、 天然药 ( ) 【答案】crude drug 5、 玉雕 ( ) 【答案】jade carving 三、句子翻译题 1、你还有别的建议吗? 【答案】Do you have anything else to suggest? 2、多精致的刺绣啊! 【答案】How delicate it is! 3、How much is it in total? 【答案】总共多少钱? 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $$