第11练 购物服务《饭店专业英语》高等教育出版社（第二版） 一课一练（原卷版+解析版）

编写说明：考虑到中职学生普遍基础知识相对薄弱的情况，我们依据支架式教学理念，精心编制了《饭店专业英语》(高教版第二版)一课一练。专辑里的每一份练习，都与课堂所授知识点紧密相关，题目围绕课堂所学知识点呈现。目的在于激发学生的学习兴趣，培养他们的学习自觉性，帮助学生扎实掌握课程的基本概念与基本方法，为他们后续的进一步提升奠定坚实基础。 本卷是《饭店专业英语》(高教版第二版)一课一练的第11练，内容涵盖项目八 购物服务。 《饭店专业英语》(高教版第二版)第11练 项目八 购物服务 班级___________ 姓名__________ 学号__________ 一、选择题 1. What does “refund policy” mean? （ ） A. A rule that allows returning goods for a money return. B. A discount for bulk purchases. C. A way to pay in installments. D. A gift for loyal customers. 2. Which sentence is suitable for recommending a product? （ ） A. This is the worst item in our store. B. This necklace is very popular among our guests. C. I don’t like it, but you can buy it. D. It’s cheap, but it breaks easily. 3. If a guest asks for a discount, what is the best response? （ ） A. No, never. B. Our prices are already the lowest. C. Let me check with my manager. D. Only if you buy 100 items. 4. What does “cashier” refer to in a shop? （ ） A. The person who cleans the store. B. The person who handles payments. C. The security guard. D. The store manager. 5. Which phrase should be used when a guest is leaving without buying anything? （ ） A. Don’t come back! B. Thank you for visiting. Have a nice day! C. You wasted my time. D. Next time, bring more money. 二、短语翻译题 1、 character ( ) 2、 brittle ( ) 3、 nutrient ( ) 4、 治疗 ( ) 5、 红润的 ( ) 三、句子翻译题 1、你能便宜一些吗? 2、我可以给您打九折。 3、The price sounds reasonable. 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $$ 编写说明：考虑到中职学生普遍基础知识相对薄弱的情况，我们依据支架式教学理念，精心编制了《饭店专业英语》(高教版第二版)一课一练。专辑里的每一份练习，都与课堂所授知识点紧密相关，题目围绕课堂所学知识点呈现。目的在于激发学生的学习兴趣，培养他们的学习自觉性，帮助学生扎实掌握课程的基本概念与基本方法，为他们后续的进一步提升奠定坚实基础。 本卷是《饭店专业英语》(高教版第二版)一课一练的第11练，内容涵盖项目八 购物服务。 《饭店专业英语》(高教版第二版)第11练 项目八 购物服务 班级___________ 姓名__________ 学号__________ 一、选择题 1. What does “refund policy” mean? （ ） A. A rule that allows returning goods for a money return. B. A discount for bulk purchases. C. A way to pay in installments. D. A gift for loyal customers. 【答案】A 【解析】Refund policy 指退货退款政策，允许顾客在一定条件下退换商品。 2. Which sentence is suitable for recommending a product? （ ） A. This is the worst item in our store. B. This necklace is very popular among our guests. C. I don’t like it, but you can buy it. D. It’s cheap, but it breaks easily. 【答案】B 【解析】推荐商品时应突出其优点，增强客人购买信心。 3. If a guest asks for a discount, what is the best response? （ ） A. No, never. B. Our prices are already the lowest. C. Let me check with my manager. D. Only if you buy 100 items. 【答案】C 【解析】若客人要求折扣，应礼貌表示需请示上级check with my manager，避免直接拒绝或承诺。 4. What does “cashier” refer to in a shop? （ ） A. The person who cleans the store. B. The person who handles payments. C. The security guard. D. The store manager. 【答案】B 【解析】Cashier 指收银员，负责处理付款handles payments。 5. Which phrase should be used when a guest is leaving without buying anything? （ ） A. Don’t come back! B. Thank you for visiting. Have a nice day! C. You wasted my time. D. Next time, bring more money. 【答案】B 【解析】无论客人是否购物，都应礼貌道别Thank you for visiting，保持专业形象。 二、短语翻译题 1、 character ( ) 【答案】特征 2、 brittle ( ) 【答案】脆弱的 3、 nutrient ( ) 【答案】营养物 4、 治疗 ( ) 【答案】remedy 5、 红润的 ( ) 【答案】ruddy 三、句子翻译题 1、你能便宜一些吗? 【答案】Is there any discount? 2、我可以给您打九折。 【答案】I can give you a 10% discount. 3、The price sounds reasonable. 【答案】这个价钱听起来比较合理。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $$