《饭店专业英语》高等教育出版社（第二版） 项目四 餐饮服务 章节过关卷（原卷版+解析版）

原创精品资源学科网独家享有版权，侵权必究！ 《饭店专业英语》高等教育出版社（第二版） 项目四 餐饮服务章节过关卷 考试时间：90分钟 满分：100分 姓名 班级 学号 1 1、 单项选择题（本题共15小题，每题2分，共30分） 1、“brandy”的中文意思是( )？ A.伏特加 B.威士忌 C.金酒 D.白兰地 【答案】D 【解析】Brandy“白兰地”是一种以葡萄或其他水果为原料的蒸馏酒，与B选项威士忌、A选项伏特加、C选项金酒不同。 2、“message”的中文意思是( )？ A.行李 B.按摩 C.留言 D.混乱 【答案】C 【解析】在酒店服务中，message 通常指客人留言，行李是 luggage，按摩是 massage，混乱是 mess。 3、“wake-up call“的中文意思是( )？ A.前厅服务 B.叫醒服务 C.客房清洁单 D.康乐服务 【答案】B 【解析】Wake-up call 是酒店为客人提供的叫醒服务，确保客人按时起床。前厅服务是 front desk service，客房清洁单是 housekeeping list。 4、The reception desk is over there的中文意思是( )？ A.前台在那边 B.餐厅在那边 C.超市在那边 D.酒吧在那边 【答案】A 【解析】Reception desk指的是“前台/接待处”，是酒店办理入住、退房的核心区域；餐厅是 restaurant，酒吧是 bar，超市是 supermarket。 5、What kind of room do you prefer的中文意思是( )? A.您有预订吗? B.你想要什么酒水? C.你想要什么房型? D.请告诉我您的房间号? 【答案】C 【解析】此句用于询问客人偏好的房型，“您有预订吗？”是“ Do you have a reservation?”房间号？“ 是 What’s your room number?。” 6、What does “à la carte” mean in a restaurant menu? ( ) A. A set meal with fixed dishes B. Dishes priced and ordered individually C. A buffet-style dining option D. Chef's special recommendation 【答案】B 【解析】“À la carte”指的是零点菜单，指菜品单独定价、可自由单点的形式，区别于套餐set menu或自助餐buffet；常见于西餐厅菜单分类标题。 7、Which department is responsible for serving alcoholic beverages in a hotel? ( ) A. Housekeeping B. Front Office C. Food & Beverage (F&B) D. Concierge 【答案】C 【解析】酒店内所有餐饮服务，包括酒水都是由餐饮部Food and Beverage Department管理，调酒师bartender和侍酒师sommelier均隶属该部门。 8、If a guest says “I'm allergic to seafood,” what should the waiter do FIRST? ( ) A. Recommend the chef's special seafood dish B. Notify the kitchen and suggest alternative dishes C. Ignore the comment unless the guest repeats it D. Ask the guest to leave the restaurant 【答案】B 【解析】对食物过敏的客人，服务员必须立即通知厨房并推荐替代菜品，避免食品安全事故，选项A、C、D均违反餐饮服务安全准则。 9、What is the correct way to present the bill to a guest? ( ) A. Announce the total amount loudly B. Place it face down on the table discreetly C. Hand it directly to the oldest person at the table D. Ask the guest to collect it from the cashier 【答案】B 【解析】结账时应将账单反面朝上轻放桌面，保护客人隐私，避免金额被他人看到，选项A不礼貌，选项C和D不符合服务规范。 10、Which phrase should a waiter use to ask if guests need additional drinks? ( ) A. “Hurry up and order more!” B. “Would you like another round of drinks?” C. “The bar is closing soon.” D. “Pay first if you want more.” 【答案】B 【解析】“Would you like another round?”是餐饮服务中礼貌询问续杯的标准用语，选项A和D粗鲁，选项C可能造成客人不满。 11、The hotel is( )the park. A. near B. in front C. between D. opposite 【答案】A 【解析】A选项near表示“在...附近”；B选项需加of，in front of；C选项需接and，between.. .and；D选项opposite表示“正对面”，虽语法正确但不如A选项常用。 12、If you want to book a room, you can call the hotel( )this number. A. in B. with C.at D. on 【答案】C 【解析】固定搭配“call at+号码”最规范；D选项on在口语中可用但不正式；选项A和B不符合习惯用法。 13、I'm looking forward( ) you in Paris. A. to see B. seeing C. to seeing D. to meeting 【答案】C 【解析】固定短语“look forward to doing”；D选项语法正确但改变原意；A和B选项形式错误。 14、The( )of the flight is at 9:00 am. A. arrive B. arrival C. arriving D. arrived 【答案】B 【解析】B选项arrival是到达的时间，选项A动词原形，选项C现在分词，选项D过去式不能作主语。 15、Which is the correct expression for asking the way? ( ) A. Where is the bank? B. How can I go to the bank? C. Both A and B D. Tell me the bank? 【答案】C 【解析】选项A和B都是正确问路方式，D是最粗鲁的表达，所以选项C正确。 2、 短语翻译题（本题共11小题，每题2分，共22分） 1、 juicy ( ) 【答案】多汁的 2、 steaming ( ) 【答案】热气腾腾的 3、 pepper ( ) 【答案】胡椒 4、 红辣椒 ( ) 【答案】chili 5、 调味汁 ( ) 【答案】sauce 6、 燕子 ( ) 【答案】swallow 7、 carp ( ) 【答案】鲤鱼 8、 turtle ( ) 【答案】甲鱼 9、 炖煮的菜肴 ( ) 【答案】stew 10、 霸王别姬 ( ) 【答案】Stewed Diced Chicken with Shelled Turtle 11、 人力资源部 ( ) 【答案】Human Resources Department 3、 句子翻译题（本题共7小题，每题4分，共28分） 1、通常每桌餐标是多少? 【答案】How much does it usually cost for each table? 2、我们公司打算在你们酒店举办新年聚会。 【答案】We are going to hold a New Year's Party in your restaurant. 3、每桌的餐标从600元到1200元不等,不含酒水。 【答案】It ranges from 600 to 1200 Yuan without drinks. 4、请您预付2000元定金好吗? 【答案】Would you please pay 2000 Yuan as a deposit in advance? 5、适当饮茶有益于身体健康。茶不仅能止渴，还能在你疲惫时提神。 【答案】Drinking tea properly does good to people. It can not only quench your thirst but also refresh you when you feel tired. 6、您的茶是要浓一些还是淡一些? 【答案】Would you like your tea strong or light? 7、请问一共多少人? 【答案】How many people are there in your party? 4、 情景模拟题（本题共5小题，每题6分，共30分） 1、How do you respond to an unexpected request from the guest? 【答案】I' m not sure, but we’11 see what we can do for you. 【解析】题目的问题意思是“你如何回应客人的意外请求?”；回答的意思是“我不确定，但是我能帮您看看什么是我能做的”。 2、What will you say to help when the guest says the line to somewhere is always busy? 【答案】I am sorry Sir. May 1 ask him to call you back when the line is free? 【解析】题目的问题意思是“当客人说某个地方的电话总是占线时，你会说什么来帮助他?”；回答的意思是“抱歉，先生，我可以让他等线路空闲时给您回电话吗？” 3、Tell the guest how to ask for Room Service by telephone. 【答案】You can dial 515 to ask for Room Service. Room Service is available round the clock. 【解析】题目的问题意思是“告诉客人如果通过电话叫送餐服务”；回答的意思是“您可以拨打 515 呼叫客房送餐服务,客房送餐服务全天24小时提供。” 4、How to respond to a guest s request for a late check-out. 【答案】Politely ask the guest what time he would like to check out. Check the room status to see if the room has been blocked. If not.tel1 the guest there is no extra charge for late check out until 2pm. 【解析】题目的问题意思是“如何回应客人延迟退房的要求?”；回答的意思是“礼貌地询问客人希望何时退房。查看房间状态，看房间是否已被保留；如果没有，告知客人在下午 2 点前延迟退房不收取额外费用。” 5、Explain to the guest the use of the Hotel Service Directory. 【答案】By referring to the Hotel Service Directory on the writing desk, you' 11 find detailed information about all the services we provide in the hotel. 【解析】题目的问题意思是“向客人解释如何使用酒店服务指南”；回答的意思是“您可以通过书桌上的《酒店服务指南》找到我们酒店所提供各项服务的详细信息。” 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$原创精品资源学科网独家享有版权，侵权必究！ 《饭店专业英语》高等教育出版社（第二版） 项目四 餐饮服务章节过关卷 考试时间：90分钟 满分：100分 姓名 班级 学号 1 1、 单项选择题（本题共15小题，每题2分，共30分） 1、“brandy”的中文意思是( )？ A.伏特加 B.威士忌 C.金酒 D.白兰地 2、“message”的中文意思是( )？ A.行李 B.按摩 C.留言 D.混乱 3、“wake-up call“的中文意思是( )？ A.前厅服务 B.叫醒服务 C.客房清洁单 D.康乐服务 4、The reception desk is over there的中文意思是( )？ A.前台在那边 B.餐厅在那边 C.超市在那边 D.酒吧在那边 5、What kind of room do you prefer的中文意思是( )? A.您有预订吗? B.你想要什么酒水? C.你想要什么房型? D.请告诉我您的房间号? 6、What does “à la carte” mean in a restaurant menu? ( ) A. A set meal with fixed dishes B. Dishes priced and ordered individually C. A buffet-style dining option D. Chef's special recommendation 7、Which department is responsible for serving alcoholic beverages in a hotel? ( ) A. Housekeeping B. Front Office C. Food & Beverage (F&B) D. Concierge 8、If a guest says “I'm allergic to seafood,” what should the waiter do FIRST? ( ) A. Recommend the chef's special seafood dish B. Notify the kitchen and suggest alternative dishes C. Ignore the comment unless the guest repeats it D. Ask the guest to leave the restaurant 9、What is the correct way to present the bill to a guest? ( ) A. Announce the total amount loudly B. Place it face down on the table discreetly C. Hand it directly to the oldest person at the table D. Ask the guest to collect it from the cashier 10、Which phrase should a waiter use to ask if guests need additional drinks? ( ) A. “Hurry up and order more!” B. “Would you like another round of drinks?” C. “The bar is closing soon.” D. “Pay first if you want more.” 11、The hotel is( )the park. A. near B. in front C. between D. opposite 12、If you want to book a room, you can call the hotel( )this number. A. in B. with C.at D. on 13、I'm looking forward( ) you in Paris. A. to see B. seeing C. to seeing D. to meeting 14、The( )of the flight is at 9:00 am. A. arrive B. arrival C. arriving D. arrived 15、Which is the correct expression for asking the way? ( ) A. Where is the bank? B. How can I go to the bank? C. Both A and B D. Tell me the bank? 2、 短语翻译题（本题共11小题，每题2分，共22分） 1、 juicy ( ) 2、 steaming ( ) 3、 pepper ( ) 4、 红辣椒 ( ) 5、 调味汁 ( ) 6、 燕子 ( ) 7、 carp ( ) 8、 turtle ( ) 9、 炖煮的菜肴 ( ) 10、 霸王别姬 ( ) 11、 人力资源部 ( ) 3、 句子翻译题（本题共7小题，每题4分，共28分） 1、通常每桌餐标是多少? 2、我们公司打算在你们酒店举办新年聚会。 3、每桌的餐标从600元到1200元不等,不含酒水。 4、请您预付2000元定金好吗? 5、适当饮茶有益于身体健康。茶不仅能止渴，还能在你疲惫时提神。 6、您的茶是要浓一些还是淡一些? 7、请问一共多少人? 4、 情景模拟题（本题共5小题，每题6分，共30分） 1、How do you respond to an unexpected request from the guest? 2、What will you say to help when the guest says the line to somewhere is always busy? 3、Tell the guest how to ask for Room Service by telephone. 4、How to respond to a guest s request for a late check-out. 5、Explain to the guest the use of the Hotel Service Directory. 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$