Unit 11 Period 4 Lesson 2 Dealing with Conflict （课件）-【步步高】2023-2024学年高二英语选择性必修第四册（北师大版2019）

Eleven point three. Good afternoon. Today we're going to talk about conflict and how to deal with that. We have doctorum choir from city university with us today. Good afternoon doctor. Good afternoon wire. In our daily life, we may come across various conflicts. For example, neighbours complain of extremely loud music until very late at night, and parents become really angry with their children for spending too much time online. In your opinion, what is the best way to deal with conflict? Well, there are three common ways. The first way is to respond to anger up with more anger. This means you react more negatively and violent to a situation of conflict. This is the worst way of handling conflict, because the situation can get worse or even lead to violence. Unfortunately, IT is one of the most common ways of reacting . to conflict. Um that's true. Another way which doesn't work very well is doing nothing. What do you mean? This is when the person says nothing, i'm tries to escape or ignore the situation. They just hope that if they hold out for long enough, things will get Better by. And buying this does not solve any problem on the person who withdraws, feels more and more angry with the other person. Holding your feelings inside can be very unhealthy indeed. That's very true. Another possibility is to ask for help from somebody outside the situation. Or what do you mean exactly? Ww, this is when you call on somebody outside the situation and they decide what should happen. This can be useful, especially if the conflict is serious. However, people outside the situation may not know the whole story. They are usually not in the position to make the right judgment. Without doubt, the best thing to do is to try to negotiate with the other person. right? Thank you very much. Doctor acqua, let's have a break and will be back soon. Eleven point four. Welcome back. Thank you for staying with us just now. Doctor maguire suggested several things we should not do when dealing with conflict. So what should we do then? Doctor moire. to negotiate first. You should not act as if you one hundred percent right and there are one hundred percent wrong. Next, you should try to explain clearly what you want. If the other person replies angry, you shouldn't respond in the same way. The best thing is to repeat what you said in a different way, and then try to find out what the other person wants. And why . rise. When I find out what the other person wants. what should I do? Then you put for solutions. It's very important to make sure that everybody agrees. And if you agree to do something and make sure IT comes about. okay, is there anything else we ought to do? Well, you should speak clearly in family, but you should never shout. Also be careful of your body language, try to relax and is always Better. Never understand too close to the other person. Thank you, doctor aware for your very useful advice. Unit 11 CONFLICT AND COMPROMISE Period 4 Lesson 2 Dealing with Conflict By the end of this period, you will be able to: 1. listen and talk about conflicts and ways of dealing with them; 2.listen for understanding and detail; 3. practice giving suggestions; 4. talk about a personal conflict. Discuss with your partners about what we should or should not do to deal with a conflict. ◆to negotiate with the other person ◆ to ask for help from others ◆to explain clearly what you want ◆to repeat what you said in a different way ◆ to put forward solutions ◆to apologize for your part ... should should not ◆to respond to anger with more anger ◆to do nothing but tolerate silently ◆to solve all problems by yourself ◆to give in to unfair treatment ◆to try to escape ... Lead-in Listen for understanding. 1.Where is the dialogue taking place? _________________________________________________________ 2.What’s the dialogue about? _________________________________________________________ Predict the content of the dialogue according to the instructions and the table. The dialogue is about how to deal with conflict. In a radio programme. Pre-listening Task 1: Listen to the dialogue and then choose the best answer. 1. Which is not the most common conflict the interview mentions? A. Neighbors complain about extremely loud music at late night. B. Parents are angry with their children for spending too much time online. C. Children complain about too much homework at night. 2. What is the worst way of dealing with conflict according to Dr. Maguire? A. Responding to anger with more anger. B. Saying nothing and ignoring the situation. C. Turning to somebody outside the situation for help. 3. How many common ways does Dr. Maguire mention to solve conflict in our daily life? A．One. B．Two. C．Three. √ √ √ While-listening Task 2: Listen to the dialogue again and list the three common ways to deal with conflicts. The first way is _______________________________. The second way is ____________. The third way is ____________________________________ ________. to respond to anger with more anger doing nothing situation to ask for help from somebody outside the What does it mean Why isn’t it helpful The first way This means you ____more negatively and ______to a situation of ________. The situation can ________________or even lead to______________. The second way The person says nothing and tries to ________ the situation. This does not _________. The person who withdraws feels__________. Holding your feelings inside can be _________. The third way You _________ somebody outside the situation, and they_____________. However, people outside the situation_______ They are usually not in ______to make the right judgment. Task 3: Listen and fill in the table. What does it mean Why isn’t it helpful The first way This means you _____ more negatively and ________to a situation of _______. The situation can _________ or even lead to________. react violently conflict get worse violence It is one of _____________________ of reacting to conflict. the most common ways Check your answers. What does it mean Why isn’t it helpful The second way The person says nothing and tries to _______________ the situation. This does not ________________. The person who withdraws feels ____________________. Holding your feelings inside can be______________. escape or ignore solve any problem more and more angry This way doesn’t _________. work well very unhealthy Check your answers. Without doubt, the best thing to do is to try to _____________the other person. What does it mean Why isn’t it helpful The third way You ________ somebody outside the situation, and they________________ ______. However, people outside the situation ___________________________ They are usually not in ___________to make the right judgment. call on decide what should may not know the whole story the position negotiate with happen Check your answers. Focus on function: Giving suggestions What’s the dialogue about ? __________________________________________________________________________________ Predict the content of the dialogue according to the instructions and the table. The dialogue is about some suggestions on what we should do to deal with conflict. Pre-listening Task 1: Listen to Dr. Maguire talking about what we should do to deal with conflict and then choose the best answers. 1. What did Dr.Maguire talk about in the former part of the interview? A. How to deal with conflict correctly. B. What we should not do when dealing with conflict. C. What we should do when dealing with conflict. 2. What shouldn’t we do to negotiate? A. Act as if we are absolutely right. B. Not be angry with the other person. C. Explain clearly what you want. 3. What is not advisable when resolving conflict according to Dr. Maguire? A. Paying attention to your body language. B. Trying to stay as close as possible. C. Speaking clearly and firmly. √ √ √ While-listening Task 2: Listen again and complete the suggestions of Dr. Maguire about what should we do to deal with conflict. First, you shouldn’t ___________________________________ ___________. Next, you should ______________________________. Then, _____________________.It’s very important to make sure that everybody agrees. You should __________________________________________. Also, ______________________________. act as if you are 100% right and they are try to explain clearly what you want you put forward solutions speak clearly and firmly, but you should never shout be careful of your body language 100% wrong Task 3: Listen again and fill in the blanks with expressions used by the speaker. You ___________act as if you’re 100% right and they are 100% wrong. You _______ try to explain clearly what you want. You __________ respond in the same way. _______________ is to repeat what you said in a different way. You _________ speak clearly and firmly, but you _____________ shout. ________ relax, and _________________ never to stand too close to the other person. √ √ √ √ √ √ shouldn’t should shouldn’t The best thing should should never Try to it’s always better These expressions mainly focus on how to give suggestion in a proper way. Pair work: Think about a conflict you have experienced. Share your experience in pairs and give each other suggestions. You can start your discussion like this: A: I have conflicted with ... B:Oh , sorry to hear that, but I think on the one hand you should...; on the other hand, you should not... Post-listening 142660.8 87589.305 $$