内容正文:
Unit 8 Shopping
教材名称
《旅游情景英语》(第二版)(高等教育出版社)
教学主题
Unit 8 Shopping
本单元围绕导游建议游客挑选礼物,并带领游客到当地的工艺品商店挑选礼物时展开的情景话题。让学生掌握导游在建议游客挑选礼物时态度要真诚、介绍商品要耐心、要全面地为游客考虑,使游客能满意地达成心愿,以防不良商家对游客的欺诈行为等服务的操作规程。通过本单元的学习,学生不仅能用得体的英语语言为游客挑选礼物给出合理的建议、而且还能帮助游客与店家讨价还价,带领游客选出心仪的礼物,将教学内容与职业岗位需要的技能、知识、素养进行有机整合。
课时
8学时,其中4个学时为新知识探究(Theoretical Lessons),4个学时为实践演练(Practical Lessons)。
学情分析
教学对象是旅游服务与管理专业学生,有一定的英语和专业基础,但中专生学习英语的兴趣不高,英语学习缺乏主动性。学生被动学习现象严重,不愿张口练习英语,因此口语交际能力很难得到更大的提高,举一反三的思维迁移学习能力也很难得到有效培养。通过将教学内容与职业岗位需要的技能、知识、素质有机整合实现以胜任职业岗位为基础的教育,学生乐于参与课堂。
Part Two (第3、4、5课时)
一、教学内容
Review
Display of the Pre-class Work
Warming Up
Language Focus
Key words and phrases
Situational Conversations
Conversation 2
Practice
Extending
Conclusion
二、教学目标分析
1.知识与技能目标
(1)学生正确认读并熟记Key words and phrases;
(2)学生能够熟练地运用 Key words and phrases;
(3)学习并掌握Conversation 2;
(4)掌握Discussion
2.过程与方法目标
(1)培养学生运用英语的能力,并能顺利完成相关练习;
(2)使学生掌握导游建议游客为亲朋好友选出喜欢的礼物,并能独立、规范的进行模拟导游,带领游客去特色店挑选礼物等工作。
3.情感、态度与价值观目标
通过本次课学习能激发学生英语学习兴趣,提升职业素养,实现以胜任职业岗位为基础的教育。
三、教学重点与难点分析
(一)教学重点:
1. 掌握并能够熟练运用 Key words and phrases:
stick, appropriate, Chinese Paper cuttings, specific, flavor, folk handicraft, arts and crafts, decorate, festival, Spring Festival, Spring Festival, inexpensive, delicate, come down, discount, wrap
2. 学习并掌握Situational Conversations: Conversation 2
(二)教学难点:
掌握并能够熟练运用以下句型:
1. I’d love to take some gifts home for my family and friends.
2. What would you recommend?
3. Do you have something specific in your mind?
4. So why not go to pick up some …?
5. Shall I show you around there?
6. Can you come down a little bit?
四、教学策略
1.教学方法
采用Krashen的输入和Swain的输出教学理论,运用情景教学法、角色扮演法和任务型驱动教学法。
2.学习方法
合作探究、自主学习、小组合作法、头脑风暴和实战演练法。
五、教学环境和教学准备
利用实训室虚实融合的教学环境,采用多媒体课件、多媒体教学设备授课。
六、教学过程
(一)Review
回顾上次课所学知识:
1. Key words and phrases:
ceramics, silk, Chinese silk, insect, Chinese insect grass, Jade cabbage, ginseng, coach, antique, antique shop, ware, foldable, bronze, sword, feast, feast…on…, cautious, bargain, bargain goods, bargain with, cunning
2. Situational Conversations
设置问题:
As a tour guide, do you think it is necessary to give tourists suggestions on how to choose gifts?
教师通过问答法引领学生探求缘由提出关于导游带领散客购物的问题,进一
步解析问题:
(1) What should a tour guide do when he or she is taking an individual guest who would like to go shopping?
(2) What should a tour guide do when he or she is taking a tour group who
would like to go shopping?
(二)Display of the Pre-class Work展示课前导学成果(导入)
教师与学生互动学习:教师根据上次课设计导游带旅游团介绍景点的服务情景而设置的问题(1) What should a tour guide do when he or she is taking an individual guest who would like to go shopping? (2) What should a tour guide do when he or she is taking a tour group who would like to go shopping? 和课前要求,通过学生小组内自评、小组间互评、教师评定择优,由学生小组代表讲解、展示。
教师按照激励制度给与小组奖励。以提高学生的信息搜索、小组合作和探究的自主学习能力。
由此引出本次课的学习内容:探究新知环节stick, appropriate, Chinese Paper cutting, specific, flavor, folk handicraft,item, arts and crafts, decorate, festival, Spring Festival, Spring Festival, inexpensive, delicate, come down, discount, wrap等词汇的学习。
(三)探究新知
教师活动:采用Krashen的输入教学理论,运用任务型驱动教学法,结合导入环节深入解析。
教师与学生互动学习:
1. Main Words &Expressions
stick /stɪk/ vt.& vi. 粘贴, 张贴, 插入
appropriate /ə'prəʊprɪət/ adj. 适当的, 恰当的, 合适的
Chinese Paper cutting 中国剪纸
specific /spəˈsɪfɪk/ adj. 明确的, 特种的, 具体的
例句:Do you have something specific in your mind?
flavor /'fleɪvə/ n. 韵味, 特点
folk handicraft 民间手工艺品
item /'aɪtəm/ n. 一件商品(或物品),条款, 项目
arts and crafts 工艺品
例句:There is an arts and crafts shop at the corner of the street.
decorate /'dekəreɪt/ vt. 装饰, 点缀
festival /ˈfestəvl/ n.节日, 欢宴, 庆祝及祭祀adj.节日的, 喜庆的
Spring Festival 春节
inexpensive /ɪnɪk'spensɪv/ adj.廉价的, 便宜的
delicate /'delɪkit/ adj. 精美的, 雅致的, 易损的
come down降价
例句:Can you come down a little bit?
discount /'dɪskaʊnt/ vt. 打折;减价
例句:I can give you a 10% discount.
wrap /ræp/ vt. 包,用……包裹(或包扎、覆盖等)
2. Situational Conversation 2
教师采用Krashen的输入和Swain的输出教学理论,根据教学内容的内在要求,运用情景教学法、任务型驱动教学法,引领学生采用头脑风暴和小组探究学习法运用所学的词汇开展情景模拟导游带领游客购物、给出建议、介绍商品,并通过小组内评、小组间互评、教师择优评比学习效果,提高课堂效率,促进教与学。
Conversation 2
Giving Suggestions on How to Choose Tour Gifts
Zhang Ying is giving John some advice on how to choose appropriate traditional Chinese paper cuttings as presents to his family and friends. (A: Zhang Ying, the tour guide from local agency, B: John, a tourist from America, C:the shop assistant)
B: Ying, I’d love to take some gifts home for my famiy and friends. What would you recommend?
A: Do you have something specific in your mind?
B: Small articles, with local flavor, and not too expensive, of course.
A: So why not go to pick up some traditional Chinese folk handicrafts? There is an arts and crafts shop at the corner of the street. There are so many kinds of items in the shop. Shall I show you around there?
B: Great! Let’s go to have a look.
(They come to the shop full of folk handicrafts.)
B: Here! Paper cuttings! My parents love them. I’ll buy lots for them.
A: People stick red paper cuttings on windows, or walls and doors to decorate their houses on festivals. It’s a very common tradition in China even today.
B: I like them very much. But there are so many of them that it’s hard for me to choose.
A: Then, take one set of each pattern--flowers, birds, fish, animals and ancient beauties. They are great and inexpensive.
B: How delicate they are! How much are they?
C: 100Yuan RMB each set.
B: That’s too expensive. Can you come down a little bit?
C: I can give you a 10% discount.
B: Well, I’ll take four sets of each. Please wrap them for me.
Notes
1. So why not go to pick up some traditional Chinese folk handicrafts? 为什么不去买一些中国传统的民间手工艺品呢? 注:民间手工艺品是指民间的劳动人民为适应生活需要和审美要求,就地取材,以手工生产为主的一种工艺美术品。手工艺品的品种非常繁多,如宋锦、竹编、草编、手工刺绣、蓝印花布、蜡染、手工木雕、油纸伞、泥塑、剪纸、民间玩具等。
2. People stick red paper cuttings on windows, walls and doors to decorate their houses on festivals. 在过春节的时候,人们在窗户上、墙上或是门上贴上红色的剪纸来装饰他们的房子。注:剪纸是最古老的汉族民间艺术之一,作为一种镂空艺术,其在视觉上给人以透空的感觉和艺术享受。剪纸用剪刀将纸剪成各种各样的图案,如窗花、门笺、墙花、顶棚花、灯花等。每逢过节或新婚喜庆,人们便将美丽鲜艳的剪纸贴在家中窗户、墙壁、门和灯笼上,节日的气氛也因此被烘托得更加热烈。
3. I can give you a 10% discount. 我可以给你打9折。注:打折即折扣,商家为了满足消费者讨价还价的心理,把商品价格进行降价,以期更好的达到促销的目的。
Useful Expressions
1. I’d love to take some gifts home for my family and friends.我想带一些礼物回家送给我的家人和朋友。
2. What would you recommend? 你有什么更好的建议吗?
3. Do you have something specific in your mind? 你有没有什么特别的想法?
4. So why not go to pick up some …为什么不买一些……?
5. Shall I show you around there? 我带你们到处逛逛好吗?
6. Can you come down a little bit? 价格能便宜点吗?
教师引领学生在模拟导游带领游客去工艺品店为亲朋好友购买礼物的情景中学习新知、认知体会、理解吸收,进而掌握导游相关工作的职责知识。
(四)实战与巩固
教师设置问题和场境。
学生采用合作探究、自主学习法,运用所学知识,模拟实际工作场境,实战演练达到理解、巩固所学内容,实现与岗位知识对接,提升职业能力。
教师通过小组内自评、小组间互评、教师检查来落实学生知识掌握程度,把握学生课堂学习效果。
Task one: Role-play.
Act out the play with your partner according to the following scenes with the given useful expressions.
1. Useful Expressions
(1) Excuse me. I want to buy …
(2) Nice to meet you!
(3) Welcome to….
(4) Why not go to pick up some …
(5) Ask the seller how much it is.
(6) Do you have something specific in your mind?
(7) Our bus is waiting outside. / Our …is outside.
2. Scenario description and picture
Scenario 2
You are a tour guide and introducing some specialties to your guests in the bazzar.
教师引领学生在模拟导游带领游客去工艺品店为亲朋好友购买礼物的情景中学习新知、认知体会、理解吸收, 进而掌握真诚为游客提供建议,带领游客挑选礼物的陈述讲解法,使学生将来能更好地应用到从事导游服务员工作中。
引领学生进一步巩固所学:
Task 2: Complete the following dialogues in English.
I. A: a shop assistant B: Mrs. Smith
A: _________1_________(你愿意试穿一下吗)? There’s a mirror over there.
B: Hmmm. It’s nice. Have you got one in blue?
A: Yes, here you are. _______2__________(颜色正适合您).
B: Mmm … how much is it?
A: _______3___________(55美元).
B: Oh. And how much is this cotton one?
A: That’s $12.50.
B: Could I try the purple shawl again?
A: Yes, of course.
B: _______4________(丝绸感觉更好一些). But it’s so expensive. Sorry. This is taking so long.
A: No problem. Take your time.
B: Oh, that’s nice!
II. A:the shop assistant B: Mrs. Smith
A: Good morning, madam. _________1_________(您想要买点什么)?
B: Yes,I’m looking for a pair of medium-sized vases. _______2________(你能给我推荐些吗)?
A: ________3__________(你有什么特别的要求吗) ?
B: I’d like to decorate my living room with them.
A: _________4_________(这对瓷花瓶怎么样)?
B:________5__________(我可以仔细看一下吗)?
A:Sure,the color is wonderful. ________6__________(做工多精细啊)!
B:Oh. ________7__________(它们很漂亮). I like them very much. I think the color matches with my living room.
A: _________8_________(您喜欢它们我很高兴).
B: __________9________(多少钱)?
A:600 Yuan RMB.
B: Oh, it’s too dear. ________10_________(能便宜点吗)?
A: ________11__________(我给您打9折).
B: _______12___________(这个价钱比较合适). I’ll take them.
A: Let me wrap them for you. Please handle with care.
B: Thank you very much.
Answers for Task 2:
Ⅰ. 1. Would you like to try it on?
2. That color suits you.
3. Fifty-five dollars.
4. The silk feels better.
Ⅱ. 1. What can I do for you? /Can I help you?
2. What can you recommend?
3. Do you have something special in mind?
4. How about the pair of porcelain vases?
5. May I look at them carefully?
6. How delicate they are!
7. They are lovely.
8. I’m glad you like them.
9. How much are they?
10. Can you offer me a lower price? / Can you come down a little bit?
11. I can give you a 10% discount.
12. The price sounds reasonable.
(五)探索与挑战
本模块内容是教师设置导游带领游客购物,给游客讲解购物涉及的一些问题,是提升学生职业能力的开放性活动题例,有对本单元已学知识的归纳总结也有对本单元知识学习的延伸和扩展,授课时教师可酌情引导和掌握,引领学生掌握旅游购物讲解的基本知识和技巧,培养学生职场就业的基本工作技能,提升职业素养。
此环节探索内容在下次课的导学环节展示。
1. 教学内容Discussion
(1) Do you like shopping? What would you buy when you travel?
(2) What should you do when you take tourists to go shopping?
(3) What is a popular way to decorate houses in the Spring Festival in China?
(4) What are the professional ethnics of tour guides?
(5) What should the tour guide introduce on the way back to the hotel?
学生采用头脑风暴、小组合作探究、自主学习法开展讨论学习,小组间对本单元已学知识的归纳总结和对本单元知识学习的延伸扩展互评讨论的结果,促进挖掘问题学习的深度和广度。
此环节中对(3) What is a popular way to decorate houses in the Spring Festival in China? (4) What are the professional ethnics of tour guides? (5) What should the tour guide introduce on the way back to the hotel?问题探索的内容在下次课的导学环节中由学生代表上台展示。
2. Suggested answers for Discussion供授课教师参考以便更好地引导学生讨论探索:
(1) The answer is arbitrary. Foreign tourists prefer to buy native specialties, antiques and souvenirs such as pearl necklaces, Chinese painting, embroidery, clay figures and other arts and crafts with a local flavor as gifts for their family and friends instead of buying fashion items.
(2) To introduce local specialties, to remind visitors not to buy fake goods, not to be deceived.
(3) In the Spring Festival,people stick red paper cuttings on windows, or walls and doors to decorate their houses. It is a very common tradition even today.
(4) a. Be devoted to work, be honest and faithful.
b. Be fair and just in handling affairs.
c. Serve the tourists dutifully.
d. Be dedicated to society.
(5) a. To recall the activities for the day. On the way back to the hotel, the local guide should review the scenic spots visited, make further comment and answer the tourists’ questions.
b. To introduce the scenery along the way if the bus takes another way to the hotel.
c. To announce the itinerary for the next day. Before getting off the bus, the local guide should announce the activities for the evening or the next day, when to set out and where to meet. Besides, the tour guide should remind the tourists not to leave their belongings behind.
(六)小结巩固
知识梳理:本单元学习旅游购物的基本知识和技巧。掌握Key words and phrases和Conversation 2;理解旅游购物的pattern sentences,掌握The basic knowledge about suggestions on tourist consumption。主要是要求学生真诚地为游客提供良好的服务,实事求是介绍商品,针对不同游客做好参谋,满足游客的需求,以便给客人留下愉快的购物经历。
(七)布置作业
1.完成本课练习Exercises。
2.小组合作探究,以Shopping—Buy Cosmetics为题,编写一个在旅行期间为母亲购买化妆品的对话,并进行情景模拟表演,交流感悟。
七、学生课堂效能自我评价
小组综合考核结果和学生自己的反馈情况,教师给予评定。从中查找教与学中的薄弱环节,及时调整,加强练习。
八、教学反思
教学以学生为中心,通过创设情境,仿真模拟训练,将比较枯燥的知识以灵活动态的形式呈现在学生面前,教学环节中采用过程性评估体系以小组自评、小组互评、教师测评等评价手段让学生学会如何自我反思,如何点评他人,在互动中体会与成长,极大调动学生的学习积极性和主动性。同时,让学生在学习、训练的过程中,学会如何带领游客购物的基本工作技能,提升职业素养。充分体现“做中学,做中教”、“做、学、做”一体化的职业教育教学特色。
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