Unit 1-3 Meeting the Guests（教案）-《旅游情景英语》（高教版·第二版）

Unit 1 Meeting the Guests 教材名称 《旅游情景英语》（第二版）（高等教育出版社） 教学主题 Unit 1 Meeting the Guests 本单元围绕迎接游客展开话题。让学生掌握导游接站服务中迎接团队游客和散客游客的操作规程。通过本单元的学习，学生不仅能用得体的英语语言对自己和他人进行介绍，还能将教学内容与职业岗位需要的技能、知识、素质有机整合。 课时 6学时，其中3个学时为新知识探究(Theoretical Lessons),3个学时为实践演练（Practical Lessons）。 学情分析 教学对象是旅游服务与管理专业的学生，有一定的英语和专业基础，但中专学生学习英语的兴趣不高，英语学习缺乏主动性。学生被动学习现象严重，不愿张口练习英语，因此口语交际能力很难得到更大的提高，举一反三的思维迁移学习能力也很难得到有效培养。通过将教学内容与职业岗位需要的技能、知识、素质有机整合实现以胜任职业岗位为基础的教育，学生也乐于参与课堂。 Part Three （第5、6课时） 一、教学内容 Review Display of the Pre-class Work Warming Up Language Focus Key words and phrases Language Guiding A Welcome Speech Practice Extending Conclusion 二、教学目标分析 1．知识与技能目标 （1）学生正确认读并熟记Key words and phrases； （2）学生能够熟练地运用 Key words and phrases； （3）学习并掌握A Welcome Speech 2. 过程与方法目标 （1）培养运用英语的能力，并能顺利完成相关练习； （2）能用英语做A Welcome Speech 3. 情感、态度与价值目标 通过本次课学习能激发学生英语学习兴趣，提升职业素养，实现以胜任职业岗位为基础的教育。为学生毕业后实现高质量就业、创业及进一步学习深造打好基础。 三、教学重点与难点分析 （一）教学重点： 1. 掌握并能够熟练运用 Key words and phrases pleasure, capital, capital city, relax, worry about, professional, on behalf of, extend, license, check in, take a break, freshen, freshen ... up 2. 学习并掌握A Welcome Speech。 （二）教学难点： 掌握并能够熟练运用A Welcome Speech 四、教学策略 1．教学方法 采用Krashen的输入和Swain的输出教学理论，运用情景境教学法、角色扮演法和任务型驱动教学法。 2．学习方法 合作探究、自主学习、小组合作法和实战演练法。 五、教学环境和教学准备 利用实训室虚实融合的教学环境，采用多媒体课件、多媒体教学设备授课。 六、教学过程 （一）Review 回顾上次课所学Key words and phrases excuse, excuse me, branch, China International Travel Service (CITS), Beijing Branch, trip, around, look around, individual, individual traveler, youth, China Youth Travel Service (CYTS), believe, pleasant, drive, straight, excellent （二）Display of the Pre-class Work展示课前导学成果（导入） 教师与学生互动学习：通过学生回顾Discussion环节中各问题的探讨，归纳总结、小组内自评、小组间互评、教师评定择优，学生小组代表讲解、展示上次课扩展与探索Discussion中问题 When and why should the tour guide make a welcome speech? 和 Is a welcome speech important? What should be included in a welcome speech? 涉及到的内容。 学生展示： 1. When and why should the tour guide make a welcome speech? The tour guide should make a welcome speech when the tourists are on the bus. A welcome speech is useful for the tourists to have a better understanding of the schedule. 2. Is a welcome speech important? What should be included in a welcome speech? Yes. An Outline of a Welcome Speech: a. Asking for attention. b. Self-introduction. c. Introducing a person to a group. d. Giving welcomes. e. Expressing intentions to provide good services. f. Giving good wishes for a pleasant stay. 教师补充总结：If you are ever asked to address visitors or deliver a speech, try to look happy and pleasant. Always be as polite and charming as you can, no matter what your personal opinion of the individuals or their country might be. Always remember that they will judge your country by the impression you make. First impressions are the most important. 欣赏学习文中范例A Welcome Speech （三）探究新知 教师活动：采用Krashen的输入教学理论，运用任务型驱动教学法，结合导入环节深入解析。 教师与学生互动学习： 1. Main Words &Expressions pleasure/ˈplɛʒɚ/ n. 令人高兴的事；愉悦（快） 例句：Watching sport gave him great pleasure. capital/ ˈkæpɪtl / n. 首都 capital city 省会城市 relax/ rɪˈlæks/ vt. 使……放松 例句：I should relax and stop worrying about it. worry about 担心 professional/ prəˈfɛʃənəl / adj. 专业的 例句：He has been working as a professional driver for 16 years, so you are in very safe hands. on behalf of 代表 extend /ɪkˈstend/ vt. 给予；延伸；扩大；使竭尽全力 license /ˈlaɪsns/ n. 执照，许可证；特许 例句：It is required by law that a driving test be taken before a man gets a license. check in 办理入住手续 take a break 休息一下 freshen/ ˈfrɛʃən / vt. 把（自己）盥洗一番 freshen ... up 梳洗打扮 例句：I'll just go and freshen up before supper. 2. Useful Expressions in Welcome Speech： (1) Introducing oneself: a. How do you do? My name is …,and I will be your guide today as we travel around the city. Please feel free to ask me anything you want to know. b. Good morning, my name is …,I will be accompanying you on your sightseeing trip today. c. I’m …, your guide. It is nice to have you all with us. (2) Introducing others to a group a. Please allow me to introduce you to …, our driver b. May I introduce to you…, our driver on this trip 3. Useful points when delivering a welcome speech: (1) Extend a welcome to the tourists. (2) Introduce yourself and the driver to the group. (3) On the way to the hotel, mention places of interests and talk about their historical and cultural background. (4) Tell your guests what they will see in the days to come. (5) Give a brief account of the hotel in which the guests are going to stay, including food, accommodation, entertainment, etc. (6) See if they have any questions to ask, and make sure that you are always at their service. (7) Give good wishes to the guests for a pleasant stay and enjoyable trip. 4. Text of A Welcome Speech Good afternoon, ladies and gentlemen, It’s my pleasure to have friends from London. Welcome to Bejing, the capital city of China. Please sit down and relax. Your baggage will be sent to the hotel by another bus, so please don’t worry about it. Let me introduce our team first. Our driver is Mr. Kang. He has been working as a professional driver for 16 years, so you are in very safe hands. My name is Zhao Ming. You may just call me Ming. We are from China International Travel Service (CITS), Bejing Branch. On behalf of our travel agency and Mr. Kang, I’d like to extend a warm welcome to you all. During your stay in China, Mr. Kang and I will be at your service. We’ll do everything possible to make your stay here a pleasant one. As you will stay here for ten days and take the bus every day, you need to remember the license plate number AB1660 of our bus. Let’s say it together, AB1660. Next, please check your time. Now it’s five thirty p.m. Beijing time, Oct. 8th. We will get to our hotel soon. It’s Sofitel Hotel, a luxurious five-star hotel. After we get checked in, all of you could take a break and freshen yourselves up before our first dinner. I am sure you will enjoy your stay in China! Useful language points: (1) It’s my pleasure to do sth. 很荣幸做某事 (2) have friends from... 来自……的朋友 (3) Welcome to ... 欢迎到…… (4) Let sb. do 让……做…… (5) work as a professional driver 作为专业司机 (6) in very safe hands 非常安全 (7) I’d like to extend a warm welcome to you all. 向各位朋友表示热烈欢迎。 (8) enjoy one’s time (stay) 玩的愉快 Notes: (1) It’s my pleasure to have friends from London. 很荣幸能为来自伦敦的朋友服务。 (2) Please sit down and relax. 请大家坐好，放松一下。 (3) Your baggage will be sent to the hotel by another bus, so you don’t need to worry about it. 行李由另一辆车负责送到酒店，请大家不要担心。 (4) He has been working as a professional driver for 16 years, so you are in very safe hands. 他（康先生）是一位经验丰富的专业司机，已经安全行车16年，因此大家是非常安全的。 (5) On behalf of our travel agency and Mr. Kang, I’d like to extend a warm welcome to you all. 我代表我们旅行社和康先生向各位朋友表示热烈欢迎。 (6) During your stay in China, Mr. Kang and I will be at your service. 大家在中国旅游期间，由我和康先生随时为大家服务。 (7) We’ll do everything possible to make your stay here a pleasant one. 我们将尽一切努力使各位的中国之旅过的愉快。 (8) Next please check your time. Now it’s five thirty p.m. Beijing time, Oct. 8th. 接下来请大家核对一下时间，现在是北京时间十月八号下午五点三十分。 (9) After we get checked in, all of you could take a break and freshen yourselves up before our first dinner. 我们办好入住手续后，晚餐前大家可以在房间稍微休息一下。 (10) I am sure you will enjoy your stay in China! 相信各位会在中国旅游期间过得愉快！ （四）实战与巩固 学生采用合作探究、自主学习法，运用所学知识，模拟实际工作场境，并对照和修正自己练笔的欢迎辞，查找不足。根据教师设置问题和场境，实战演练达到理解、巩固所学内容，实现与岗位知识对接，提升职业能力。 教师通过小组内自评、小组间互评、教师检查来落实学生知识掌握程度，把握学生课堂学习效果。 Task one: Check out your paper comparing with the text. 同学们自行对照以上所学的 A Welcome Speech内容，修正自己练笔的欢迎辞，查找不足。 Task Two: Role-play. Act out the play with your partner. You are the Tour Guide, are meeting friends from afar. Suggested Answers for task two: A Welcome Speech Good afternoon, ladies and gentlemen. It’s my pleasure to have friends from afar. Welcome to Zhengzhou, the capital city of Henan Province. Please sit back and relax. Your baggage will be sent to the hotel by another bus, so you don’t need to worry about it. Let me introduce our team, first. Our driver is Mr. Du. He has been working as a professional driver for 16 years, so you are in very safe hands. My name is Li Jing. You may just call me Jing. We are from China International Tour Service (CITS), Henan Branch. On behalf of our travel agency and Mr. Du, I’d like to extend a warm welcome to you all. During your stay in Henan, Mr. Du and I will be at your service. We’ll do everything possible to make your stay here a pleasant one. As you will stay here for three days and use the bus every day, you need to remember the bus’ plate number AC8375. Let’s say it together: AC8375. Next please check your time. Now it’s five thirty p.m. Beijing time, Oct. 8th. We will get to our hotel soon. It’s Sofitel Luxury Hotel, a luxurious five-star hotel. After we get checked in, you could take a break and freshen yourselves up before our first dinner. I do hope you will enjoy your time in our city. （五）探索与挑战 本模块内容是设置迎接游客的实训案例，是提升学生职业能力的开放性活动题例，是对本单元所学知识的归纳总结、扩展和应用，授课时教师可酌情引导和掌握，引领学生探索迎接游客的导游基本工作技能，提升职业素养。 教师引领学生选做迎接游客的项目实训专题——导游接站服务。学生采用头脑风暴、小组合作探究、自主学习法对本单元已学知识进行归纳总结、延伸、扩展讨论，促进挖掘学习的深度和广度。 （六）小结巩固 知识梳理：本单元学习迎接游客的基本知识。本次课掌握Key words and phrases和A Welcome Speech。主要是学习欢迎辞包含的哪些内容；“欢迎辞”的五大要素：问候语、欢迎语、介绍语、态度语、祝愿语；指导学生致欢迎辞等导游迎接游客时的基本工作技能。 （七）布置作业 1.完成本课练习Exercises。 2.小组合作探究、依据探索与挑战环节中的项目实训专题——导游接站服务的讨论结果，制作一项项目实训。 七、学生课堂效能自我评价 小组综合考核结果和学生自己的反馈情况，教师给予评定。从中查找教与学中的薄弱环节，及时调整，加强练习。 八、教学反思 教学以学生为中心，通过创设情境，仿真模拟训练，将比较枯燥的知识以灵活动态的形式呈现在学生面前，教学环节中采用过程性评估体系以小组自评、小组互评、教师测评等评价手段让学生学会如何自我反思，如何点评他人，在互动中体会与成长，极大调动学生的学习积极性和主动性。同时，让学生在学习、训练的过程中，学会迎接游客的导游基本工作技能，提升职业素养。充分体现“做中学，做中教”、“做、学、做”一体化的职业教育教学特色。 10 学科网（北京）股份有限公司 $$