内容正文:
Unit 5 On the Way to the Hotel
Related Knowledge
1. Things should be done on the way from the airport to the hotel
(1) Check the number of the tour group
(2) Head for the hotel with the permission of the tour leader and the national guide
(3) Extend a warm welcome speech
(4) Inform the overseas tourists of the local time
(5) Guide on the way: introduce the scene on the way, local condition and situation in the hotel
(6) Provide some necessary reminding
2.Main points in a welcome speech
(1)On behalf of the travel agency, the driver and yourself to welcome the tourists.
(2) Tell the tourists your name and your travel agency.
(3) Introduce the driver.
(4) Express your sincere desire to serve the tourist.
(5) Wish the tourists a good journey.
3. Welcome speech example
Good evening, ladies and gentlemen.
Welcome to China! Welcome to Shanghai.
Confucius, our great ancient philosopher once said, “What a great joy it is to have friends from afar!” Today, with such great joy, on behalf of the China Youth Travel Service, I’d like to express a warm welcome to all of you, our distinguished guests from the other side of the Pacific. I also hope that during your short stay in Shanghai, you can not only satisfy your eyes and stomach, but also experience the real Chinese culture and have a better understanding of the Chinese people and its development.
Please allow me to say a few words about myself. My name is Gao Yuan. You can simply call me Gao, which means “tall” in Chinese, although I’m not tall at all. This is our driver, Mr. Li, who has been driving for more than ten years. Mr. Li and I will be at your disposal. We will do everything possible to make your visit a pleasant experience. If you have any problems or requests, please do not hesitate to let us know.
You are going to stay at Shangri-la Hotel, a luxurious, five-star hotel located right on the famous Huangpu River. Since you are to stay in our city for two days, you will be using this vehicle during your stay in Shanghai. So please take the trouble to jot down the plate number for future convenience: 8E199. I will repeat: 8E199. Got it?
Known throughout the world as the “Pearl of the Orient”, Shanghai is a modern and fast-paced city, rich in history and culture, which has a wealth of areas and sites just waiting to be explored. During the following two days, you will experience the old part of the city by investigating Shanghai’s form Concession(前租界)areas and Yuyuan Gardens. You will also visit the newest area of the city, Pudong, and two of its most impressive structures:Jinmao Tower and the Oriental Pearl TV Tower. In addition, tomorrow evening you will take a cruise on the Huangpu River and enjoy the beautiful night scenery on both sides.
I sincerely wish you a pleasant, comfortable stay and a fantastic holiday here. I shall do all I can to make everything easy for you.
Thank you and have an enjoyable evening!
4. Helping FIT adjust time difference
G=Tour Guide S= Mr. Smith L= Lucy
Mr. Smith and his wife Lucy are guests from London. This is their first trip to China. Wang Li, a guide from Beijing International Travel Service welcomes them warmly. On the way to the hotel, Wan Li helps them adjust time difference.
L: What is the time you used here?
G: We are on Beijing Time. Beijing Time is the standard time for the whole country.
S: What time is it now in Beijing?
G: It is 11:30 a.m. Beijing time now.
S: I have to adjust my watch to the local time. We have just come from London and we are not used to the time difference here at all.
L: What’s the time difference between Beijing and London?
G: Chinese time is 8 hours ahead of London in England. When it is 12 at noon in Beijing, the standard time in London is 4 a.m.
S: OK, I see. Thank you for the information. Without your help, I would have no idea about what time it is.
G: My pleasure. Well, we now arrive at Beijing Hotel. A number of antique stores are behind the hotel. And in the evening, there are dozens of stalls there and it makes the street turn into and antique market.
W: That is terrific.
L: I hope you will enjoy your stay here.
5. Main points of guiding on the way
On the way to the hotel, you should give the tourists information including:
(1) The scenery along the way to the hotel. When introducing the scenery along the way, tour guides must react quickly and in well-timed, the content must be concise, attractive, the explaining rhythm must match the speed of the coach.
(2) The local customs. The local customs should be interspersed into the scenery introduction. Remember, never detailed the scenic spots included in the itinerary.
(3) The destination they are going to arrive. A brief introduction of the arriving destination should be given too.
(4) The hotel they are going to stay. The information like hotel name, grade, size、facilities, location, transportation can be referred.
6. Time of guiding on the way
The time of the introduction on the way to hotel depends on the distance, and the details are showed below:
Distance of driving
Time of introducing
less than 30 minutes
local guide should introduce throughout the whole way
more than 30minutes but less than 2 hours
occupy 50%-60% of the whole way
more than 2 hours
decided by the local guide, but at least occupy 10% of the whole way
7. A Glimpse of Hunan Province
Hunan, literally means south of the lake. Hunan Province is called Hunan because it is located south of Dongting Lake, in the middle of Yangtze River. It is said that there was a large area of hibiscus in Hunan region in the past, so that Hunan also can be called the hometown of hibiscus.It is also called“Xiang”for short as the Xiangjiang River zigzagging through it. Hunan covers a total area of over 210,000 square kilometers, has a population of nearly 70 million. It is surrounded by mountains on east, south and west, Dongting Lake and other plain lakes are scattered on north. It is known as "the land of plenty”. The transportation is convenient as there are six major national railway lines running though and four airports in Hunan.
Climate of Hunan
Hunan is located in the region of continental subtropical seasonal humid climate. It has four distinct seasons, abundant sun, long frostless periods and abundant rain.
The best time to travel in Hunan is in spring and autumn, especially from April to June. Spring in Hunan is short and rainy season, and the weather changes a lot in this season. Summer is long and extremely hot in Hunan. The average temperature is higher than 28ºC. Hunan is very dry and cool in autumn. The average temperature seems to be 16 ºC-19℃. In winter, it is a little cold in Hunan. The average temperature of the coldest month January may be 4 ºC-7℃.
Nations of Hunan
Hunan is a multi-ethnic province, the major ethnic groups are Han Chinese as well as the Tujia, Miao, Dong, Yao, Hui, Uygur and Zhuang ethnic minorities.
Historical Figures of Hunan
A large number of outstanding figures come from Human Province, so the province enjoys the reputation of “The Kingdom of Chu, the unique home of talented people”. For example, Cai Lun invented papermaking technology which has been honored as one of ancient China’s“Four Great Inventions”. Zhou Duny is the founder of the Confucian school of idealist philosophy in Song and Ming Dynasties, Wang Fuzhi is an outstanding 17th Century Chinese philosopher.
The outstanding figures in the Chinese modern history include Wei Yuan, Zeng Guofan, He Shaoji, Zuo Zongtang, Tan Sitong, Chen Tianhua, Huang Xing and Song Jiaoren.
From the May Fourth Movement to the New Democratic Revolution or even to the socialist revolution and construction period, a great number of Party leaders, government officials and military figures emerged from this province. The most outstanding representatives are Mao Zedong, Cai Hesen, Ren Bishi, Liu Shaoqi, Peng Dehuai, He Long, and Luo Ron-ghuan. Meanwhile, a large group of talented writers, artists, scientists and educators have hailed from Hunan Province. These figures include Qi Baishi, the great master of Chinese painting, the noted playwright, Tian Han, the famous playwright, and the well-known writers Shen Congwen and Zhou Libo.
Recommended attractions in Hunan
Hunan is a major tourist region, with rich tourism resources. The attractions worth visiting are Yuelu Mountain Scenic Resorts and Historic Sites, Human Provincial Museum, Em-peror Yan’s Mausoleum, Chairman Mao zedong’s former residence, Nanyue Heng Mountain, Langshan Scenic Area, Yueyang Tower, Peach Blossom Garden, Suxian Mountain, Fenghuang Ancient Town, Wulingyuan Scenic Area, Yuelu Academy.
Hunan Cuisine
Hunan cuisine, sometimes called Xiang cuisine, is one of the eight regional cuisines of China and is well known for its hot spicy flavor, fresh aroma and deep color. Hunan food is hot because the climate in Hunan is very humid, which makes it difficult for human body to eliminate moisture. The local people eat hot peppers to help remove dampness and cold.
The representative dishes are Dong’an Chicken, Mao’s braised port with soy sauce, Quick-fried Julienne Ox Tripe, Lotus Seeds in Rock Sugar Syrup, Stir-fried Chicken with Hot Chilli, Steamed Fish Heads in chopped pepper, Steamed Multiple Preserved Hams, Yongzhou blood duck and so on.
Chairman Mao, once claimed that the more chilies one eats the more revolutionary one becomes. It is a joke but the statement illustrates the Chinese belief that diet makes a great difference to a person’s personality.
Special Local Products
Xiang embroidery, Liuyang chrysanthemum stone, Liuyang fireworks, Junshan green tea, snacks in Fire Palace, white lotus sects, Tujia preserved ham, and Liling porcelain.
8. A brief introduction of Changsha
Changsha, the capital of Hunan province, is a famous ancient city with a history of 3,500 years. It used to be a place of strategic importance in the Kingdom of Chu, and a famous prefecture of the Qin Dynasty (221BC-207BC). Now Changsha is an important city with historical and cultural relics, and an ideal destination of tourism or sightseeingat home and abroad.
Changsha sits at the northeast of Hunan province, boasts a total area of 11,800 km2, governs six districts, two counties and one city, and owns five national development zones.
The name of “Changsha” was first seen in the West Zhou Dynasty 3000 years ago. In later dynasties, Changsha was always an important city of Hunan and a key town in Southern China. In 1982, Changsha was made of the first group of 24 historical cities in China by State Council of China. As a result of more than 20 years’ reform and open, tremendous changes have taken place in Changsha.
Tour in Changsha
Changsha boasts a large number of historical and cultural relics, of which the West Han Tomb excavated in Mawangdui and the Inscribed Bamboo Slips of Sun Wu from the Three Kingdoms Period uncovered in Zoumalou have shocked the world. Tianxin Pavilion, the symbol of ancient Changsha, witnessed the historical development and changes of Changsha. Yuelu Acamedy, one of the four most famous academies in China, is widely accepted to be among the oldest academies in the world.
Changsha is closely related to a great number of great figures in both ancient and modern history of China, including Qu Yuan, Jia Yi, Zhu Xi, Zeng Guofan, Mao Zedong,Huangxing, Cai Eand Liu shaoqi, Hu Yaobang and former prime minister Zhu Rongji.
Changsha also is a landscape city. There are many natural scenic spots, including the Mount Yuelu which is pregnant with beauty and vitality, the Xiangjiang River that flows through the whole city from south to north with the picturesque Orange Isle quietly lying in it. All these jointly compose a melodious song.
Snacks in Changsha
Coming to Changsha, what you can’t miss most is delicious snacks which owns unique charm and is countless. The most representative snacks are Stinky Tofu,rice cake fried in syrup as well as Tasty Shrimp. In addition, rice noodles of Changsha in breakfast time is the most popular food.
Entertainment in Changsha
Changsha is known as "a city of entertainment" in China, two reasons are as follows:
First, Changsha entertainment media is a powerful media of mainland China, and even the world. Hunan satellite TV earned the most-watched local TV station, boasts a large number of famous hosts and television shows. Some of the popular shows were “Happy Camp”, “Day Day Up”, “I’m A Singer”, “Where Are We Going, Dad?” and drama “the Princess Huanzhu”, “Super Girls” and “Happy Boys”talent show. Changsha also is the permanent venue for Golden eagle TV festival in China, which is one of the most important award for Chinese film and television.
Second, entertainment life in Changsha is rich and colorful, especially the nightlife, which makes a large number of player talents intoxicated. Night markets, watching the folk performances, pubs, cafés, singing halls and dance halls and so on are all available in Changsha. The “bar street” of the West Liberation Road, Qindao Theater, Huangxing Road walking Street are good places for entertainment. In addition, Changsha is called as a “food capital” with well-developed foot massage industry. The food massage venues of different size are innumerable, even some enterprises has increased markets overseas.
8. Four important things to remind guests
(1)Be punctual
(2)Stay healthy
(3)Remember the bus number and your mobile number
(4)Take good care of your personal belongings
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