Unit 1-1.Recommending Tourism Products（教案） -《旅游英语》同步教学（中国旅游出版社）

Module 1 Travel Information Task 1 Recommending Tourism Products Step 1：Lead-in A group of the British Confucius Institute teachers and students is planning to go to a tour to Hunan. Their leader Susan came to CITS for help. Kevin, the clerk of CITS, received Susan. Step 2: Brainstorm How should Kevin recommend a travel package to Susan? How many famous scenic spots in Hunan? Step 3: Teacher’s Comment and Summary Kevin can recommend a travel package as following: 1. Have a thorough understanding and knowledge of tourism products in the travel agency. 2. Greet guests warmly, seated them and offer tea or coffee. 3. Ask for guests’ needs 4. Introduce attracts of the travel packages concisely. 5. Present the brochures promptly when the guest is interested. 6. Bid a farewell politely. Step 4: Situational Practice C= Clerk of CITS travel agency L= Leader of British Confucians Collage C:Good morning, sir.Welcome to China International Travel Service.What can I do for you? L:I’d like to look at some travel packages. C:No problem, Here is our travel brochure.Well,where are you going to? L: Can you tell me the popular sightseeing route? C:Since you are from British Confucians Colleges, I recommend Changsha-Shaoshan, a two-day and three-night tour. Shaoshan is Chairman Mao’s hometown, that is one of national hottest places of interest. There are thousands of people visiting there every day. And being the capital city of Hunan, Changsha owns a lot of places of interests which have historical significance. L:I admire Chairman Mao very much, I have heard a lot of it. C: Here are several brochures you can read. L: Could you please tell me if the price you have offered in the brochure will cover all the expenses? C: Yes, but not including the items at your own expense. Would you like to go over the itinerary for you? L:Yes, please. C: On the first day, the tour group will A full day tour to Changsha City, including visiting the Yuelu Academy, Orange Island, The Museum of Hunan Province and the Xiang Embroidery Museum. On the second day, Bus to Shaoshan, visit The former residence of Chairman Mao and the Statue Square in the morning, And Drop water tunnel in the afternoon. Then back to Changsha. L: How about the dining? C: Two special lunch, that are Changsha Fire Palace Restaurant and Restaurant of Mao’s, they are famous and the food is rather delicious. L: Sounds interesting.How much should I pay for this package? C: RMB568,not including item at your own expense. L:Ok,I’ll take it.Thank you and you are really helpful. C:Wish you a nice trip. New words and expressions: travel package 旅游套餐 package tour 包价旅游 travel brochure 旅游宣传册 sightseeing route 观光线路 two-day-and-one-night tour 两天一夜的旅行 the former residence of Chairman Mao 毛泽东故居 statue Square 铜像广场 the Drop Water Tunnel 滴水洞 the Changsha Fire Palace Restaurant 长沙火宫殿 the Restaurant of Mao’s 毛家饭店 Step 5: Assignment Make a dialogue according to the following scene. Scene: As the operator in the travel agency, you are talking about the itinerary with an individual guest. Your dialogue will include the following points: A. Ask for the guest’s expectation of the tour in the city. B. Introduce some famous spots in the city. C. Give some suggestions about the tour arrangement. 12 famous scenic spots in Hunan Yueyang Tower 岳阳楼 Huaming Tower 花明楼 Dongjiang Lake 东江湖 Old City 老司城 Mount Heng 衡山 Mount Lang 崀山 Mount Tianzi 天子山 Mount Tianmen 天门山 Yuelu Academy 岳麓书院 Ancient Town of Phoenix County 凤凰古城 Mawangdui Han Tomb Exhibition Hall 马王堆汉墓陈列馆 the former residence of Chairman Mao Zedong 毛泽东故居 Group Discussion Role-play Sample A: Good morning! Can I help you? B: I will have some holidays next week. I’d like to go to some scenic spots to enjoy the natural beauty, and I don’t know where to go. Can you give me some suggestions? A: Is this your first time in Beijing? B: Yes. I’d like to see all the interesting places in Beijing. A: What is your expectation of the tour in Beijing? B: I’m interested in the Great Wall, the Hutongs, and some local snacks. A: We have a three-day package tour. Now I will explain the itinerary for you. B: OK. A: Beijing is full of ancient relics. On the first day, you will visit the Great Wall. There is an old saying that one who fails to reach the Great Wall is not a hero (you are not a hero unless you reach the Great Wall). On the second day, you will go to Beijing’s symbolic architecture- Tian’an men Square and Former Imperial Palace, which was the royal palace for the Ming and Qing Dynasties. Then you will go to the biggest comprehensive museum in China- National History Museum, which sits to the eastern side of Tiananmen Square. On the last day, you will take a trip around the Hutongs, which are the old traditional areas of Beijing. After you have visited the Hutongs, you will go to the Ancient Culture Street, where you can buy some souvenirs as gifts for your friends. There are different kinds of Chinese calligraph, paintings, and Cloisonné in the Ancient Culture Street. Nobody will go back home empty-handed. You won’t be disappointed. During the tour, you will also go to the famous Qingfeng steamed bun restaurant, Hu Guosi Restaurant and Quanjude Roast Duck restaurant to have some snacks, such as Beijing Roast Duck, Lv Da Gun, Wangzhihe Smelly Beancurd, and Beijing Crisp Candy. Besides, we have an English-speaking tour guide. Here is the brochure for the tour. B: Thank you. How much is the tour? A: The total fee for this three-day package tour is 1200 yuan for one person, including accommodation, transportation and tickets. If you order now, we will give you a 10% discount, and a special travel pack for free. B: OK, I’ll take it. A: We leave for the Great Wall at 7:30 a.m., and get back to Qianmen on the third day at 7:00 p.m. B: OK. A: Where are you staying? We can pick you up. B: Beijing Hotel. A: OK, we will pick you up at 7:00 a.m. Please wait for us outside at the hotel on time. B: OK, thanks. I'll take the trip. Step 6: Homework Role play-Please act out the following dialogue. Miss White, the group leader is booking a group tour for her team. The Staff should: Greet Miss White. Recommend a tourist destination. Ask the number of people. Ask the departure time Suggest a tour package. Offer a price. Confirm the reservation Miss White should: Book a group tour to the mountain Tell the number of team member. Tell the departure time-this weekend, must come back before Sunday 4 pm. Choose a tour package, include 3 meals a day. Ask price, want a discount. Express thanks and confirm the booking. 学科网（北京）股份有限公司 $$