Unit 1 Travel Information Related Knowledge -《旅游英语》同步教学（中国旅游出版社）

Unit 1 Travel Information Related Knowledge 1. Major types of tour guides Tour manager/Tour escort领队 National guide全陪 Local tour guide地陪 Scenic-spot guide景点导游员 Professional tour guide职业导游员 Non-professional tour guide/ amateur tour guide非职业导游员 2. Package tour & DIY tour Package tour DIY tour Advantages · More convenient, save much time and effort · More economical · Safer · More enjoyable with the explanation · More freedom · Fully appreciate the sights · More educational · Better chance to mix with local people · It’s up to you when and where to shop or whether to shop at all Disadvantages · Less choice · Always in a hurry · Less educational · Too many shopping stops · Inconvenient · Comparatively costly · May not be safe · Less enjoyable unless you have done your homework before. 3. An FIT Holiday Booking Smith wants to have a tour to spend his weekends. He comes to CIT travel agency. (A=Smith B=staff) B: Good morning. Welcome to CIT travel agency. How can I help you? A: Good morning. I’d like to book a tour for this weekend. B: Where would you like to go? A: I want to go to Yueyang to spend my weekends. Is there a tour group that I can go with? B: Yes. There is a tour group to Yueyang this weekend. Here is the brochure. A: Thank you. I will book this tour. B: OK. How many people are there in your party? A: Just one. B: I’m afraid you have to pay the extra fee for the hotel room. A: Why? B: We will book standard room for tourists, two persons per room. So you have to pay the fee for the extra bed in your room. A: I see. How much do I owe you? B: It’s 600 Yuan for the tour and 120 Yuan for the extra bed. There is 720 Yuan in total. A: Can I get a discount? B: This is a special rate. A: Fine. Here is 720 Yuan. B: Thank you. Please confirm the reservation form and sign here. A: OK. Thanks for your help. B: My pleasure. 4. Key points of tour package promotion: · Destinations A good tour package should have at least one or several destinations. The destinations’ history, culture and famous places are very important for the guests to choose the package. So that the clerk of travel agency have to get knowledge about different destinations. · Visit places During the tour; the most time is used to visit places. Have a good introduction of visit places will help you promote the package. The visit places may be nature wonders as river or mountain, city buildings, historical sites, culture landscape or somewhere interests. Different views have different attractions. Here, the clerk of travel agency should recommend the visit places according to guests’ interest. · Departure& arrival time For group tour, the departure and arrival time are decided by guests. You should ask guests when they would like to go and return. · Transportation There are three types of transport from oversea to the destination, by cruise ship, by train and by air. City transportation includes bus, taxi, subway, coach and rent car. You need to recommend the easiest way to transport. · Accommodation The accommodation includes resort, hotel, motel, inn, bed & breakfast and hostel. Hotels are generally the most common way. While, you can also recommend the local accommodations. · Food& beverage In general, group tour includes three meals a day. The food may be team meal, buffet, fast food or local cuisine. While, guests may have special needs, such as vegetarian. Therefore, clerk should let guest choose how to have meals during the tour. 学科网（北京）股份有限公司 $$