内容正文:
Unit 4 Customer Service
要求:根据汉语提示完成句子
1. He offered a sincere __________(道歉) for his mistake.
2. Please __________(安排) a meeting with the team.
3. My phone's __________(电池) is running low.
4. There was a __________(空白的) look on her face when she didn't understand.
5. I need to __________(充电) my laptop before I can work.
6. Please __________(检查) the document for any errors.
7. He filed a __________(抱怨) about the service.
8. The storm __________(破坏) several homes in the area.
9. The flight has been __________(延迟) due to bad weather.
10. The package will be __________(递送) tomorrow.
11. You can __________(调换) the shirt for a different size.
12. The product comes with a one-year __________(担保).
13. The construction caused an __________(不便) to the residents.
14. She picked up a __________(小册子) about the local attractions.
15. He ___________(提及) his travel plans to his colleagues.
16. ________(耐心) is required when learning a new skill.
17. He __________(许诺) to help with the project.
18. Please keep the __________(收据) as proof of purchase.
19. The company plans to __________(减少) costs.
20. You can get a __________(退款) if you return the item within 30 days.
21. Your __________(要求) has been approved.
22. Please sign the __________(单子) to acknowledge the information.
23. His ________(真诚的) apology was accepted.
24. The ________(解决方法)to the problem is not immediately clear.
25. ________(确保) the door is locked before leaving.
26. The mistake ______ a significant _______ the company.(给......造成损失)
27. The event was cancelled __________(由于) bad weather.
28. She is __________(负责...) the project.
29. The _________(运动手表) tracks your heart rate and steps.
答案
1. apology
2. arrange
3. battery
4. blank
5. charge
6. check
7. complaint
8. damage
9. delayed
10. deliver
11. exchange
12. guarantee
13. inconvenience
14. leaflet
15. mentioned
16. Patience
17. promised
18. receipt
19. reduce
20. refund
21. request
22. sheet
23. sincere
24. solution
25. Make sure
26. caused loss to
27. due to
28. in charge of
29. sports watch
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