内容正文:
Unit
1
Today is my first day at work
In this unit, you will learn how to
establish connections with co-workers and clients;
develop an organised working habit;
write a summary.
Getting Ready
Listening
Speaking
Reading
Writing
Taking Action
Do You Know
Checking Progress
Getting Ready
Getting Ready
Working life begins. Body language is an important element of communication in the workplace. Write down the description of the body language below each picture.
1
hug
shake hands
well-done
stop
high-five
be quiet
Do you know workplace etiquette? Tick the suitable be-haviours.
2
Getting Ready
Greet each other with a smile.
Make eye contact.
Make phone calls at any time.
Wear fancy clothes or dress casually.
Be friendly to clients.
Arrive late to a meeting.
Say “ thank you” when someone offers help.
Rules of shaking hands
Men should wait for women to extend their hands.
Men should not grip women‘s hands forcefully.
Keep eye contact as you shake hands.
√
√
√
√
Listening
Listening
A
Listen and tick the words you hear.
1
(1) It’s really a great honor to have the chance opportunity to work here.
(2) Alex is the manager director of the sales department.
(3) This is our new colleague co-worker, John.
(4) They’re all very gifted talented people.
√
√
√
√
Listen again and circle John’s new colleagues.
2
Listening
A
Listen for the third time and fill in the blanks with the following sentences.
3
Listening
A
A. How do you do, Alex?
B. Hello, everyone. I’m John. Very honored to join the team.
C. Nice to meet you too, Lisa.
D. My name is John. I’m the new sales representative.
①
②
③
④
At the HR office
John: Good morning, Mr. Smith.
Mr. Smith: Good morning, John. Welcome to join NW Foreign Trade Company.
John: It’s really a great honor to have the opportunity to work here.
Mr. Smith: Oh, here comes Alex. He’s the manager of your department.
John: It’s my pleasure to join your team.
Alex: You must be John. How do you do? Welcome to our department. Let me show you around the sales department.
John: OK, thank you very much.
Listening
A
Hello, everyone. I’m John. Very honored to join the team.
Nice to meet you too, Lisa.
听力译文1
At the sales department office
Alex: Morning, everyone. This is our new colleague, John.
John:
Lisa: Hi, John. I’m Lisa. Nice to meet you.
John: Thanks.
Nick: Welcome, John. You can call me Nick.
John: Hello, Nick.
Alex: They’re all very talented people, and I’m sure you will enjoy the team. I’m happy to answer any questions you have.
John: So far so good. Thank you very much.
Listening
A
My name is John. I’m the new sales representative.
Nice to meet you too, Lisa.
听力译文2
Listening
B
Listen and fill in the visitor record sheet.
1
Visitor Record Sheet
Guest name Company Time
10 a.m. Wed.
John
NW Foreign Trade Company
Listening
B
Listen again and put the following steps of meeting clients in order.
2
A. Give name card.
B. Greet each other and introduce oneself.
C. Say goodbye.
D. Show thanks to clients.
(1)
(2)
(3)
(4)
B
A
D
C
Listening
Listen for the third time and underline the expressions for showing appreciation to clients.
3
John: Good morning, my name is John. I’m the new salesman from NW Foreign Trade
Company. I have an appointment with your manager, Mr. Walker.
Receptionist: Good morning, John. Mr. Walker is waiting for you. Please come with me, and I
will take you to his office.
John: OK, thank you.
After a while
Mr. Walker: How do you do? I’m Eric Walker. Please come in and have a seat.
John: How do you do? Here’s my name card.
Mr. Walker: Nice to meet you, John.
John: Thanks for being our client for 8 years. It means a lot to our success.
Mr. Walker: Your products are excellent. It’s my pleasure to be your client.
John: Thank you so much. If there are any problems, please don’t hesitate to contact me
anytime. Now, I won’t take any more of your time, and I’m always at your service.
Mr. Walker: Thank you very much. Have a good day!
John: You too, bye.
约翰:早上好,我是约翰。NW公司新来的销售代表。我和你们经理沃克先生
预约见面。
前台:早上好,约翰。沃克先生正在等您。请跟我来,我带你去他的办公室。
约翰:好的,谢谢。
过了一会儿
沃克先生:你好,我艾瑞克沃克。请进来坐。
约翰:你好,我今天顺道来打个招呼。这是我的名片。
沃克先生:很高兴认识你,约翰。
约翰:谢谢您8年来与我们的合作。这对我们来说,是巨大的成功。
沃克先生:你们的产品很棒,我也很荣幸能成为你们的。
约翰:非常感谢,如果你有任何问题,请随时联系我。现在我就不耽误您时间
了,我随时为您服务。
沃克先生:非常感谢。祝愉快!
约翰:您也是,再见。
听力译文
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