Unit1 Today is my first day at work. Speaking&rending课件 2024-2025学年中职英语教科版（2021）服务类职业模块

Unit 1 Today is my first day at work In this unit, you will learn how to establish connections with co-workers and clients; develop an organised working habit; write a summary. Speaking Speaking Work with your partner and act out the following scenes. Your class is going to have a class gathering. You will be in charge, so you need to work out a plan after the discussion. Situation 1 A: Good morning, everyone. This is our new colleague... B: Good morning, everyone. C&D: Welcome to... I’m... ... You (Student A) are a new salesman. You are making a phone call to a regular client of your company (Student B). Make a brief self introduction. Situation 2 Speaking A: Hello. This is… from… Company. Is that …? B: Yes, speaking. A: I’d like to introduce myself first… B: Thank you for… You (Student A) are attending an exhibition. It’s a good chance to get closer to clients (Student B & C). Situation 3 Speaking A: Good to see you again, ... B: Nice to see you again too...Congratulations on your best seller award last month. Let me introduce... from... Company to you. C: Nice to meet you... My name is... Here is my name card... I do hope we can cooperate in the future. A: Nice to meet you too... Reading Reading A Business etiquette For a business phone call, don’t allow it to ring more than three times before you answer it. Put on a smile before placing or answering a phone call. Use a voice that is neither too loud nor too low. When the caller is speaking, listen to what he or she has to say without interruptions. Phone etiquette 电话礼仪 商务电话中，响铃三声内要接电话。在打电话或接电话前，要面带笑容。语音声音不能太大也不能太低沉。对方讲电话时，要听清他/她要说的内容，且不能打断。 阅读译文 As a business person, you may frequently be in social situations. Here are some tips for you: Arrive early —10 minutes before the agreed time. Dress appropriately. Never chew with your mouth open or talk with your mouth full. At a formal or business meal, you should either wait until everyone is served to start or begin when the host asks you to. Reading A Dining etiquette 就餐礼仪 作为商务人士，你可能经常参与社交场合。下面有几点小建议： 提前到达-比约定时间早10分钟 着装得体 不要张嘴咀嚼或口含食物说话 正式或商务就餐，你应该等大家都能开餐或者主人要求你开始才就餐。 阅读译文 Reading A Being punctual is one of the most important rules in the business world. By arriving at the office on time, you demonstrate that you are responsible and reliable. You will get the chance to know more people in your workplace, and you will also have enough time to plan your day. The importance of punctuality 守时的重要性 守时是商务礼仪中最重要的规则之一。准时到达办公室，表明你有责任感且可靠。你在办公的地方会有机会了解更多的人，并且你也会时间充裕的计划你一天的工作。 阅读译文 Read and choose the main idea of each paragraph. 1 Reading A. The importance of punctuality B. Dining etiquette C. Phone etiquette Read again and fill in the blanks. What suggestions would you give on phone etiquette and dining etiquette? 2 Phone Etiquette What you should do What you should not do (1)Answer a business phone call before ringing times. (1)Don’t speak too or too . (2)Put on a before placing or answering a phone call. (2)Don’t the caller. Reading Dining Etiquette What you should do What you should not do (1) (2) (3) (1) (2) three smile loud low interrupt Arrive early Dress appropriately Wait for others chew with your mouth open talk with your mouth full Reading B Workplace dress codes New employees should know how to dress properly at work. Men should purchase formal suits before getting to work. It is advisable to choose dark colours. Certainly, to match the suit, shirts in light colours, neckties and dark leather shoes are necessary. It should be noted that the colour of shirts and suits should not be similar or even the same. It seems that women have more choices when choosing their suits, because there are many kinds of suits sold online or in the shop. The rules for choosing women’s suits are the same as those for men. Besides trousers, women can wear skirts to match their suits. If necessary, women can wear some accessories to look more professional, but for men, being clean and neat is the top rule. 职场着装要求 新职员应该了解工作场合的正确着装要求。 男士应该在工作前购买正式的西装。建议选择深色系。当然，要搭配西装，浅色衬衣、领带和深色皮鞋也是必要的。要特别注意的是，衬衣的颜色和套装不能相似或相同。 而女士选择喜爱的套装时，选择的余地会更大，因为无论在网上还是商店都有很多的样式。女士选择的规则和男士相同。除了裤子，女士可以穿裙子来搭配他们的套装。 如果必要，女士可以佩戴一些装饰品，让它们看起来更专业。但是对于男士，整洁是首要原则。 阅读译文 Reading Read and complete the mind map. 1 formal light-coloured dark clean neat trousers and skirts accessories Reading Read again and help Tim and Anna to choose the proper suits for their first day at work. Share your opinion with your classmates. 2 I think it is too informal/formal. He/She looks very professional in this suit. It is because... Useful expressions $$