内容正文:
Unit 2
Understanding each other
welcome & reading(I)
Famous saying (P15)
We have two ears and one mouth so that we can listen twice as much as we speak. — Epictetus
爱比克泰德(1871-1922),奴隶出身,罗马著名哲学家。这句话意在强调沟通时要注意倾听。
我们有两只耳朵和一个嘴巴,所以我们可以听到的是我们所说
的两倍。 —— 爱比克泰德
Communication problems occur from time to time.
What kinds of communication problems have you encountered?
misunderstanding
conflicts
arguments
bad feelings...
Welcome to the unit (P15)
Watch the video and finish the following exercises.
4
He never really listens to what Jack is saying and only thinks of himself.
He cannot get David to listen to what he is saying and gets angry with David for not listening to him.
What would you do if you were David or Jack?
Welcome to the unit
effective?
Reading (P16-17)
The lecture transcript below is about effective communication.
Para.1: Introduction
Para.2: Definition
What is 1. .
Para.3:
Some useful 2.___________
can help you to determine how best to communicate with others.
Para.4:
3.______________
is very important
for you to commu-
nicate with others.
Para.5:
The value of 4._________ should
not be understated
in the communication.
Para.6: Importance
Read the passage quickly and then fill in the blanks.
communication
information
Body language
empathy
8
Passage Structure Analysis
Introduction
What is communication?
Ways to sharpen communication skills
Significance of effective communication
9
P18 A1
Para.1
Communication is dependent not only on what we say, but also on how we say it.
Para.2 __________________________________________________
________________________________________________________
Para.3
Para.4
Para.5
Para.6 Effective communication will help solve problems, improve interactions, build trust and gain respect.
Process / Definition
Ways to become a competent communicator
Body language
Empathy
Global Reading: scan the lecture transcript and complete th