内容正文:
Unit 3 The Housekeeping Department
Lesson 2 Room Cleaning
Lesson 1 Introduction to the Room Facilities
Lesson 4 Maintenance Service
Lesson 3 Laundry Service and Turn-down Service
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Lesson 1 Introduction to the Room Facilities
Goal Show guests around the room and
introduce the room facilities.
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lamp
switch
curtain
doorknob
slot
socket
Write the correct terms below pictures.
doorknob switch slot
lamp curtain socket
1
Mr. Pearson(P)从八楼电梯口出来,酒店楼层服务员Adam(A)立刻上前接待。
A: Good afternoon, sir. Welcome to the eighth floor. May I have your room number, please?
P: Sure. Our room number is 826.
A: This way, please.
P: Is our room at the end of the corridor?
A: Oh, yes. Can I have your key card, please?
P: Yes, here you are.
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Mr. Pearson(P)从八楼电梯口出来,酒店楼层服务员Adam(A)立刻上前接待。
A: (Open the door for the guest) Please come in.
P: Thanks a lot.
A: Please insert the card into the slot for electricity.
P: OK.
A: May I introduce the room facilities to you? Here is the light switch and this is the temperature adjuster. The hangers are in the closet.
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Mr. Pearson(P)从八楼电梯口出来,酒店楼层服务员Adam(A)立刻上前接待。
P: Can I get online in this room?
A: Sure. Besides, the television provides satellite channels, so you can watch news from CNN and BBC.
P: Great. By the way, where is the laundry bag?
A: It’s in the closet. Is there anything else I can do for you?
P: No. Thank you very much.
A: My pleasure. Enjoy your stay at our hotel.
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A. Write the correct terms below picture