内容正文:
Chapter Three
Electronic Mails and Fax Communications
To (收件人栏) —— 输入收件人的电子邮箱地址
Cc (courtesy copy抄送栏) —— 输入接受抄送文件的人的电
子邮箱地址,并且收件人知道此抄送信息。
Bcc (blind cc密件抄送栏) —— 输入接受抄送文件的人的电
子邮箱地址,而其他收件人不知道此抄送信息。
Subject (主题栏) —— 输入邮件的简短文章概括介
绍。收件人能在其信箱中的
件列表中清晰浏览此内容。
Message text area (正文栏) —— 输入邮件文章内容
Attachments (附件栏) —— 显示邮件所附的文件
Section One Electronic Mails
Email is made up of the following parts:
How to use emails efficiently?
Write an eye-catching subject line. Make sure your subject line will stand out from a long list of subject lines that appear on the reader’s screen. If your subject line does not catch the reader’s attention, your file might not even be opened.
Preview key content up front and limit your document to one screen if possible.
3.Email readers do not like being forced to scroll through several screens. Present your main points quickly, and preview the remaining content so readers will know what is coming.
4. Signal clearly the end of your message.
End most documents in two clear ways. First, conclude with a brief summary or review of the content. You might restate a request or a deadline, or you might even list again the reasons for your request. Second, give your documents a quick complimentary close – Sincerely, Thanks, See you Friday, etc., plus your name.
5. Send a copy (“cc:”) of an e-mail only when the person copied needs or wants the information
6.Include a cover message for all e-mail messages with attachments
( Attached is a copy of budget proposal for your review.)
7.Set priorities for reading e-mail by skimming sender names as well as where you appear in a “cc:” address line.
8.Do not write in ALL UPPERCASE LETTERS or in all lowercase letters. Avo