Unit 4 Customer Service 第3课时-【职升课堂】中职英语基础模块3（高教版2021）

职升课堂·英语（基础模块）3 第3课时 学习目标 1.通过阅读世界不同国家的商务礼仪和文化，了解不同的价值观、文化和思维 方式，理解不同的职场文化，进一步拓宽文化视野。 2.了解中国和其他国家的商务文化 吾课前预习 自 课堂同步 将下列与各国商务文化有关的信息进行分类。 一、英汉互译。 business people greatly value appointments, 1.你需要确保准备好足够的提案副本以便 be well prepared for business meetings,small 会场发放。 talk is considered particularly important at the You are expected to to beginning of a meeting,be on time for your have enough copies of your proposal ready business activities,place a high value on for handing out. trust.believe that good things come to those 2.会前的短暂谈话被认为十分重要。 who practice patience,have enough patience, Small talk is considered particularly important act in a reserved manner at business meetings. a 1.中国： meeting. 3.要见过好几次面才有可能开始真正的讨 2.土耳其： 价还价或者协商。 Be prepared to 3.法国：」 before the actual bargaining or negotiation stage. 4.德国： 4.You are expected to act in a reserved manner at business meetings. 5.菲律宾： 5.It's common to make arrangements as far as 64 Unit 4 Customer Service a month ahead of time C.How is it going D.What's wrong 二、根据句意及首字母提示完成句子。 )4.-Is Jack in the supermarket? 1.He wants to have this s_ watch -Maybe.I saw him it refunded. with a shopping cart just now. 2.Even if I c. it for a whole night,it A.enter B.entered still doesn't work. C.to enter D.enters 3.We'll arrange for a second d_ as( )5.My mother always that my quickly as possible. room is too dirty. 4.As you m. in your letter,delayed A.complains B.complaint delivery will cause loss to your business. C.to complain D.complaining 5.I want to express our s_ apology for )6.I'm sure he meant no when the delayed delivery. he said that. 品课后评测 A.offence B.apology 一、单项选择。 C.patience D.rule )1.-Don't meeting.It is an )7.These proposals represent a realistic offence in the Chinese business starting point for culture. A.agreement B.negotiate -I won't,Sir. C.agree D.negotiation A.Be satisfied with )8.I just think it's and it's B.be late for ticking me off. C.be worried about A.polite B.rude D.be afraid of C.patient D.busy )2.On weekends,each i