Unit 4 Customer Service 单元测评-【职升课堂】中职英语基础模块3（高教版2021）

职升课堂·英语（基础模块）3 单元测评 一、单项选择。 A.unless B.if ()1.Professor Huang is going to C.so that D.and a speech in the school hall. )8.We insisted on a of the full A.deliver B.own amount C.plan D.think A.stage B.arrangement ()2.We should protect our environment C.manner D.refund from being polluted our )9.Betty you the answer as next generation will enjoy a blue sky soon as she works it out later. and live a healthy life. A.tells B.told A.as if B.so that C.will tell D.is telling C.even if D.in case )10. Mike didn't win the race, )3.He decided to the expedition he was still wearing a smile on his until the following day. face. A.finish B.delay A.If B.Since C.reduce D.mention C.Although D.Because ()4 it's weekend tomorrow,we 二、从方框中选择正确的选项补全对话。 have to go to work. A:Excuse me. A.Though B.Since B:Yes,sir.1. C.As D.Because A:I would like to return this item.Are refunds ()5.We cannot satisfy for the allowed？ product. B:2 Is there a reason that you A.request B.apology would like to return it? C.solution D.patience A:No,no.It was just the wrong size. )6.You'd better go back home earlier B:I think I can help you to find the appropriate today we can go for a big size. dinner. A:3. A.in order to B.such that B:Sure,no problem.Do you happen to have C.so that D.in order the receipt? )7.The environment will be much worse A:Yeah,right here. everyone has a sense of B:OK,I need you to sign here,please.And protecting it. here is your refund.4. 72 Unit 4 Gustomer Service A:No,thank you. as the product price,place,and promotional B:5 efforts are. A.No.I would rather just return it. A firm's public image 2a vital role in B.You're welcome.Have a nice day! the attractiveness of the firm and its products to C.Is there anything else I can help you employees,customers,and to such outsiders as with? stockholders,suppliers,creditors,government D.Can I help you? officials,as well as diverse special groups.With E.Certainly,the customer is always right. some things it is3 to satisfy all the diverse 三、将下列句子重新排