内容正文:
Unit 4 Customer Service 单元练习一
一、短语翻译
1确保;确定 2 cause loss to
3由于;因为 4 sports watch
5负责…… 6 even if
7 按时,准时 8 work out
9 尽可能快地 10 try one’best to do
二、单词拼写
1.I have (安排) one of my staff to meet you at the airport .
2. Knowing all this , they made me pay for the (损失).
3. Paul is highly intelligent , not to (提到) good - looking and rich .
4. The government ' s main task is to (减少) the level of inflation .
5. His answer to my (要求) was a negative .
6. In my judgement , we should accept their (道歉).
7. Look out for spelling mistakes when you (检查) your homework !
8. Please send this parcel by express (快递)!
9. We (交换) our opinions about the event at the meeting .
10. The loss of her purse caused her much (不方便).
11. Her endless (耐心) made her the best nurse in the hospital .
12.I (答应) never to lie to you from now on .
13. Please send me a (收据)for the money !
14.Her (诚意) has never been questioned .
15.We haven ' t found the (解决方法) yet , but I ' m sure we ' re on the right track .
三、课文理解,注意划线单词或短语。
1.I just bought it, but it seems to have a problem now.
2.Even if I charge it for a whole night, it still doesn't work.
3.Thank you for your patience.
4 Please check the watch and sign your name here.
5.We'll arrange for a second delivery as quickly as possible.
6.Hope you will support our company as before.
7.As you mentioned in your letter, delayed delivery will cause loss to your busi