Unit 10 Special Situations Service课件2023-2024学年高一中职英语（民航专业英语）

Unit Ten Special Situations Service Topic 1 Delay Section A: Speaking 2 1.What may cause flight delay? 2. What can ground staff do to help delayed passengers? Section A: Speaking Group Discussion My First Template Relevant Announcements Section A: Speaking Ladies and gentlemen, We are sorry to inform you that the f ight has been delayed due to air traff ic control. Please remain seated and refrain from smoking. In the meantime, we’ll be serving drinks. Thank you. Announcement One My First Template Relevant Announcements Ladies and gentlemen, This is your captain speaking. We are currently performing a holding pattern as the destination airport is currently experiencing heavy rain. We regret to announce that your arrival time will be postponed to 22:55. Thank you for your understanding and cooperation. Announcement Two Section A: Speaking My First Template Situational Dialogues Dialogue One Situation: A passenger is asking about the flight delay. (P=Passenger, F=Flight Attendant) P: I want to know what is going on and why our plane hasn’t taken off yet. F: I’m sorry to tell you that the weather conditions are unfavorable. P: How long are we going to wait? F: I’m afraid we have to wait until the fog lifts. P: That’s too bad! I do hope the plane will take off soon. Section A: Speaking My First Template Situational Dialogues Dialogue Two Situation: A passenger is worried about the delayed departure. (P=Passenger, F=Flight Attendant) P: Excuse me, Miss. Why aren’t we leaving yet? It’s already 20 minutes passed the schedule departure time. F: Sorry to keep you waiting. The flight is delayed because of the heavy thunderstorm in the airport. P: How long are we going to wait? F: We don’t have an exact time for departure at present. We need to wait until the weather is fine. P: How irritating! I’ll be late for the conference in Chongqing. F: I do apologize for that inconvenience caused. If there is any further information, we will inform you immediately. P: