内容正文:
CONTENTS
Unit 5
Hotel Services (I)
AIMS
Content to learn: Check-in at a hotel front desk
Documents needed at check-in
Language skills to learn: How to make requests
How to answer requests
Unit 5 Hotel Services (I)
Important Words & Expressions
1. lobby n.大堂
2. check-in n.入住登记
3. front desk 前台
4. receptionist n.前台招待
5. bellhop n.行李员;旅馆侍者
bellboy n.行李员;旅馆侍者
6. coupon n.赠券;优惠券
breakfast coupon 免费早餐券
7. double bed room 双人床房(one big bed)
8. single room 单人房(one single bed)
9. twin room 双人房(two single beds)
10. suite n.套房(two or more beds)
11. queen-size bed 大号床
12. elevator n.电梯
13. key card 房卡
14. sign vi.签名
signature n.签名
15. morning call 叫醒服务
wake-up service 叫醒服务
16. ID card number 身份证号码
17. reservation form 预订单
18. floor n.楼层
Unit 5 Hotel Services (I)
Look at the pictures and complete the answers.
WARM-UP
1. What is this person?
He is a______________.
1
bellhop
Unit 5 Hotel Services (I)
2. These people are on holiday with tour groups. What are they?
They are______________.
2
tourists
3. What is the man working at the front desk of a hotel?
He is a______________.
3
receptionist
Unit 5 Hotel Services (I)
4. A person is holding something in his hand to open the door. What is it?
It is a________________________.
4
key card/ room card
5. What is the area in the hotel where guests are waiting to check in?
It is the______________.
5
lobby
Unit 5 Hotel Services (I)
6. What is Ronaldinho (罗纳尔迪尼奥;小罗) doing on the ball?
He is______________(his name) on it.
6
signing
7. What is the man doing?
He is waiting for the______________to go to his room upstairs.
7
elevator
Unit 5 Hotel Services (I)
8. Mathew Langille writes his name on a document where his______________is needed.
8
signature
9. What kind of hotel room is it?
It is a______________room.
9
double bed
Unit 5 Hotel Services (I)
10. What is this?
It is a ______________.
10
coupon
Unit 5 Hotel Services (I)
Conversation 1
(At the hotel, a tour group is waiting in the lobby while the tou