Unit 9（课件）《酒店职业英语》（华东师范大学出版社）

Workplace English for Hotel 酒店职业英语 Unit Nine Room Service Chapter 3 Working in F&B Department On Room Service Room service or "in-room dining" is a hotel service enabling guests to choose menu items for delivery to their hotel rooms for consumption, served by staff. Room service is organized as a subdivision within the Food & Beverage Department of high-end hotels. Room service may be provided on a 24-hour basis or be late night service. Catalogue 1 2 3 4 5 6 Task Decomposition Task Fulfilling Task Reinforcement Task Extending Professional Advancement 7 Task Description Peer Assessment Task Description Alan Smith makes a phone call to Room Service from room 324 in the evening. He would like to have something for dinner in his room. He orders one vegetarian platter, two servings of crispy garlic noodels and one bacon sandwich, and a glass of orange juice. As a room service waiter anwers the phone. Task 1: Handling guests' ordering room service Task 2: Delivering room service A room service waiter/waitress comes to deliver the room-service order to Mr. Smith’s room. Task Description Task Decomposition Task Reinforcement Task Extending Task Fulfilling Professional Advancement Peer Assessment Task Decomposition 2.1 Menu Items English breakfast fruit sandwiches dessert 2.1 2.2 2.3 Task Decomposition Task Reinforcement Task Extending Task Fulfilling Professional Advancement Peer Assessment Task Description 2.1 Menu Items scrambled egg and sausage cereal 2.1 2.2 2.3 Task Decomposition Task Reinforcement Task Extending Task Fulfilling Professional Advancement Peer Assessment Task Description 2.2 Words Charging vegetarian [vɛdʒɪ'tɛːrɪən] platter ['plætə] crispy ['krɪspɪ] bacon ['beɪk(ə)n] alcoholic [ˌælkə'hɔlɪk] tasty ['teɪstɪ] sign [saɪn] tray [treɪ] extension [ɪk'stenʃən] adj. 素食的 n. 素食者 n. 大浅盘 adj. 酥脆的 n. 咸肉，腌肉 adj. 酒精的，含酒精的 a. 美味的 v. 签字 n. 托盘 n. 电话分机 2.1 2.2 2.3 Task Decomposition Task Reinforcement Task Exten