内容正文:
Workplace English for Hotel
酒店职业英语
Unit Six
Serving at the Dinner
Chapter 3
Working in F&B Department
On Serving at the Dinner
Whether you're serving at a Chinese restaurant, a Western restaurant, a banquet, a coffee house or a cafeteria, you should first get familiar with the working procedure in that particular place and carry out your tasks according to the requirements. But there are some common tasks you might encounter: serve the dishes guests ordered, change the tableware, clean the table, explain the recipe, offer extra orders and dish out the food for the guests.
Catalogue
1
2
3
4
5
6
Task Decomposition
Task Fulfilling
Task Reinforcement
Task Extending
Professional Advancement
7
Task Description
Peer Assessment
Task Description
The Townsends are having dinner at River Restaurant. They ordered Braised Abalone with Vegetables, Fried Carp with Sweet and Sour Sauce and Shrimp Dumplings. As a waiter/waitress, please serve the dishes for them.
Task 1: Serving at a Chinese dinner
Task
Description
Task
Decomposition
Task
Reinforcement
Task
Extending
Task
Fulfilling
Professional
Advancement
Peer
Assessment
Mr. Richard is having dinner at Arch Restaurant. He's ordered sirloin steak with black pepper sauce and vegetable salad. After finishing main course, he'd like to order a cheese cake for the dessert.As a waiter/waitress, please serve the dishes to Mr. Richard.
Task 2: Serving at a Western dinner
Task
Description
Task
Decomposition
Task
Reinforcement
Task
Extending
Task
Fulfilling
Professional
Advancement
Peer
Assessment
Task Decomposition
2.1 Words Charging
Fried Carp with Sweet and Sour Sauce
shrimp/ʃrɪmp/
vinegar/ˈvɪnɪgə(r)/
black pepper/blæk ˈpepə/
satisfaction/sætɪsˈfækʃn/
n. 糖醋鲤鱼
n. 虾,小虾
n. 醋
n. 黑胡椒
n. 满足,满意
2.1
2.2
Task
Decomposition
Task
Reinforcement
Task
Extending
Task
Fulfilling
Professional
Advancement
Peer
Assessment
Task
Description
2.2 Working Procedures and Useful Sentence Patterns
2.2.4 Serve all the dishes
2.2.3 Rep