内容正文:
Workplace English for Hotel
酒店职业英语
Unit Five
Taking Orders in
a Western Restaurant
Chapter 3
Working in F&B Department
Job Profile of Waiting Staff in a Western Restaurant
As in a Chinese restaurant, the waiting staff in a western restaurant also should learn the basic service skills as well as acquire a good amount of western food knowledge. The setting of tableware and the arrangement of meals in the western restaurant are quite different from that in a Chinese restaurant, not to mention the special terms for food services and beverages.So it takes time for the waiting staff to learn how to serve guests well in a western restaurant. You should know well about which wine goes with a certain dish so that you could make proper suggestions for a guest according to his/ her preference.
Catalogue
1
2
3
4
5
6
Task Decomposition
Task Fulfilling
Task Reinforcement
Task Extending
Professional Advancement
7
Task Description
Peer Assessment
Task Description
Karen Hill and her friend Alice Yang are at Tatila Restaurant, famous for its Italian style of food. Looking through the menu, Karen finds the restaurant has a good selection of food for them to choose from. Now as a waiter/waitress at the restaurant, take the orders for Miss Hill and her friend.
Task 1: Dinner a La Carte
Task
Description
Task
Decomposition
Task
Reinforcement
Task
Extending
Task
Fulfilling
Professional
Advancement
Peer
Assessment
It's the first time for Peter Lee to be at Luck Restaurant. He would like to try some specialties at the restaurant. Try to recommend the dishes for the guest as a waiter/waitress at the restaurant.
Task 2: Recommending dishes
Task
Description
Task
Decomposition
Task
Reinforcement
Task
Extending
Task
Fulfilling
Professional
Advancement
Peer
Assessment
Task Decomposition
2.1 Words Charging
table d’hote/ˌtɑ:bl ˈdəʊt/
a la carte/ˌɑ: lɑ: ˈkɑ:t/
dressing/ˈdresɪŋ/
course/kɔ:s/
fillet steak/ˈfɪlɪt; fɪˈleɪ/ /steɪk/
medium/ˈmi:diəm/
asparagus/əˈspærəgəs/
salmon /ˈsæmən