内容正文:
Workplace English for Hotel
酒店职业英语
Unit Four
Taking Orders in
a Chinese Restaurant
Chapter 3
Working in F&B Department
Job Profile of Waiting Staff in a Chinese Restaurant
Chinese cuisine has become more and more popular around the world and is considered as an important part of Chinese culture. Basic serving skills like setting up the table, taking orders and serving the dishes, maintaining the cleanness of the restaurant are a must for waiting staff in a Chinese restaurant. But it is also very important for the staff to know well about the food served in the restaurant and to know some basics about Chinese cuisines, like the classification of well-accepted regional cuisines, their features, the typical courses and so on. In this way, you might provide much better service for your guests.
Catalogue
1
2
3
4
5
6
Task Decomposition
Task Fulfilling
Task Reinforcement
Task Extending
Professional Advancement
7
Task Description
Peer Assessment
Task Description
David Peterson is treating his business partners at a Chinese restaurant he often dines at. It is a typical Chinese restaurant serving Sichuan dishes. As Mr. Peterson is quite familiar with the dishes in the restaurant, he orders the specialties of the restaurant. As a waiter/waitress, take the order for Mr. Peterson.
Task 1: Taking orders at a Chinese restaurant
Task
Description
Task
Decomposition
Task
Reinforcement
Task
Extending
Task
Fulfilling
Professional
Advancement
Peer
Assessment
Jeff Robins and Leon Lewis are on a business trip to China. Since it’s their first time in the country, they know little about Chinese cuisines. They go to the Chinese restaurant of the hotel and wish to have a good taste of the food served there. As a waiter/waitress, help them with the order.
Task 2: Recommending Chinese cuisines
Task
Description
Task
Decomposition
Task
Reinforcement
Task
Extending
Task
Fulfilling
Professional
Advancement
Peer
Assessment
Task Decomposition
2.1 Words Charging
Kung Pao Chicken