Unit 3（课件）《酒店职业英语》（华东师范大学出版社）

Workplace English for Hotel 酒店职业英语 Unit Three Buffet Service Chapter 3 Working in F&B Department On Buffet Service A Buffet Service is a self service serving style where the guests serve themselves. After a guest pays a fixed price for a buffet, he/she then could enjoy a wide selection of food displayed in the buffet area and can choose whatever he likes. This type of service can reduce the number of staff required and often speed up turnover. Generally, the waiting staff in a buffet restaurant will provide the professional assistance to customers like introducing dishes, filling and refilling beverages, serving special dishes and removing plates. Catalogue 1 2 3 4 5 6 Task Decomposition Task Fulfilling Task Reinforcement Task Extending Professional Advancement 7 Task Description Peer Assessment Task Description Simon Taylor and his wife are living in Castle Hotel. They live on the 10th floor and the room number is 1033. Now they are coming to the Lima Restaurant of the hotel to have breakfast. Lima Restaurant provides buffet breakfast for their guests. Serve the guests as a host/hostess at Lima Restaurant. Task 1: Serving guests at breakfast buffet Task Description Task Decomposition Task Reinforcement Task Extending Task Fulfilling Professional Advancement Peer Assessment The buffet at Ocean Restaurant is famous for its barbecue and the diversity of sea food. Ann Milton is going to treat three of her friends to a dinner buffet at the restaurant. She makes a reservation beforehand and asks for a window table. Serve the guests as a waiter/waitress at Ocean Restaurant. Task 2: Serving guests at dinner buffet Task Description Task Decomposition Task Reinforcement Task Extending Task Fulfilling Professional Advancement Peer Assessment Task Decomposition 2.1 Eggs for Breakfast sunny side up over easy over hard soft-boiled 2.1 2.2 2.3 Task Decomposition Task Reinforcement Task Extending Task Fulfilling Professional Advancement Peer Assessment