Unit 2 Duties at Work. 课件2023-2024学年高二下学期中职英语高教版（2021）职业模块服务类

Unit 2 英语 服务类 职业模块（修订版） Duties at Work improve duty awareness and commit yourself to work understand the talks about duties at work talk about work procedures and duties at a hotel front desk read about the duties of a secretary write an email for work Learning Objectives 淡蓝：154,213,229 红：238,125,117 深蓝：0,156，207 2 01 Warming Up 02 Listening and Speaking 03 Reading and Writing 04 Culture Notes 05 Language Practice 06 Problem Solving 07 Self-assessment 3 01 Warming Up 4 看图片，匹配相应的宾馆服务。 Look and match. do the laundry check out take a phone reservation do housekeeping 1 offer the bell service check in settle a complaint welcome a guest 2 3 4 take a phone reservation welcome a guest check in offer the bell service 5 看图片，匹配相应的宾馆服务。 Look and match. do the laundry check out take a phone reservation do housekeeping offer the bell service check in settle a complaint welcome a guest do housekeeping do the laundry settle a complaint check out 5 6 7 8 6 02 Listening and Speaking 7 听录音，勾选正确的句子。 Listen and tick. 1) The waitress is taking an order. ( ) The waitress is bringing the bill. ( ) 2) The shop assistant is welcoming the customer. ( ) The shop assistant is listening to the customer’s complaint. ( ) 3) The bellman is giving directions to the guest. ( ) The bellman is helping with the guest’s luggage. ( ) 4) The agent is booking a ticket for the customer. ( ) The agent is planning a tour for the customer. ( ) 录音原文 Script 1) A: I’d like something to eat. B: Certainly. Here is the menu. 2) A: Hello, madam. What can I do for you？ B: I’m looking for a gift for my daughter. 3) A: Hello, sir. Let me take your luggage. B: Thank you very much. 4) A: Can you recommend a good tour for my holiday? B: Sure. How about a tour to Sydney? 9 听对话，补全缺失内容。 Listen and complete. May I have your passport The bellman will take you to your room Enjoy your stay with us Have you made a reservation Would