内容正文:
Unit4 Customer Service
Culture Understanding
课文原文及翻译
Doing Business Around the World
To conduct business around the world, you need to know the business cultures in different countries. Here are some for your reference.
以下一些信息可以供你参考。
在全世界范围内做生意,你需要了解不同国家的商业文化。
要点笔记:
1.conduct vt.执行,操作,做 近义词:carry out; perform
2.for one’s reference 供某人参考
课文原文及翻译
In China, you are expected to be well prepared for business meetings. For example, you are expected to make sure to have enough copies of your proposal ready for handing out.
在中国,你应当为商业会议做好充分的准备。
例如,你应当确保你的倡议书有足够多的份数用于分发。
要点笔记:
1.be expected to do sth 应当做... 近义短语:be supposed to
2.be/get prepared for 为...做准备
3. hand out 分发; 相关短语: hand in 上交
课文原文及翻译
Small talk is considered particularly important at the beginning of a meeting. Last but not the least, be on time for your business activities. Being late is an offence(冒犯) in the Chinese business culture.
会议开始前,简短的聊天是尤为重要的。
最后但同样重要的是,商业活动一定要准时。
要点笔记:
1. be considered (to be/as)+ adj/n 被视为
相关表达:be regarded (to be/as) +adj/n 被视为
2.on time 按时;准时; 相关表达: in time 及时
3. offence n. 冒犯 offensive adj. 冒犯的;挑衅的
在中国的商业文化中,迟到是一种冒犯的行为。
课文原文及翻译
When doing business in Turkey, you should have enough patience. Turkish business people do not like pressure and deadlines. Any attempt to hurry the process of negotiation(谈判) may end the process.
在土耳其做生意时,你要有足够的耐心。
土耳其商人不喜欢压力及给他们限期。
要点笔记:
1. deadline 最后期限
2. attempt to do sth 尝试去做某事
任何尝试去催促谈判进程的行为都会终止商业活动。
课文原文及翻译
Decision making in Turkey can be slow. Be prepared to meet several times before the actual bargaining(交易) or negotiation stage.
在土耳其,做决定的过程可能会比较缓慢。
在进入真正的交易或谈判的阶段之前,要做好会面几次的准备。
要点笔记:
1. bargain v.谈判;砍价;n.便宜货
2. stage n.阶段;舞台
课文原文及翻译
In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness.
在法国,你应当在商业会议中表现得矜持一点,
不要为了展示自己的友好而分享自己的个人信息。
要点笔记:
1. reserved adj.保守的;矜持的;
reserve v.保持;保留;预定
2. avoid doing sth 避免做某事
课文原文及