Unit 4 Customer Service Culture Understanding 重点讲解课件-2023-2024学年中职高二上期英语高教版（2021）基础模块3

Customer Service Unit 4 英语3 基础模块 04 Culture Understanding 2 Cultural Understanding. China In China, you are expected to be well prepared for business meetings. For example, you are expected to make sure to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not the least, be on time for your business activities. Being late is an offence（冒犯） in the Chinese business culture. To conduct business around the world, you need to know the business cultures in different countries. Here are some for your reference. Doing Business Around the World 3 Cultural Understanding. Other countries When doing business in Turkey, you should have enough patience. Turkish business people do not like pressure and deadlines. Any attempt to hurry the process of negotiation（谈判） may end the process. Decision making in Turkey can be slow. Be prepared to meet several times before the actual bargaining（交易） or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. German business people greatly value appointments, and simply dropping by or calling to discuss a business matter is regarded as rude. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead of time. 4 课文理解 Doing Business Around the World 在世界各地做生意 To conduct business around the world, you need to know the business cultures in different countries. 如果你想到世界各地做生意，就需要了解不同国家的商务文化。 Here are some for your reference. 举几个例子供你参考。 Doing Business 做生意 conduct v. 实施，进行；指挥； reference n. 提及，谈到；参考，查阅； refer （to） 提及，参考 To conduct business around the world, 动词不定式位于句首，做目的状语。 China 中国 In China, you are expected to be well prepared for business meetings. 在中国，如果你要去参加商务会议，就要做好充分的准备。 a