Unit 7（课件）-《跨境电商实用英语》同步教学（北京出版社）

Unit 7 Inquiry and Reply Acquire basic knowledge about inquiries. 1 Learn to introduce products to customers with proper expressions. 2 Master how to deal with buyers’ inquiry. 3 Learning Objectives After studying this chapter, you are expected to： Learn relative words and expressions. 4 Part 1 Lead-in Part 2 Reading Part 3 Oral Practice Part 4 Comprehensive Tasks Part 5 Supplementary Materials PART ONE Lead-in 返回 PART 1 Lead-in 1. Try to translate the following phrases into English. （1）询盘 __________ （6）产品目录 ______________ （2）存货，现货 ______________ （7）价格表 ______________ （3）特殊折扣 ______________ （8）供某人参考 ______________ （4）标题商品 ______________ （9）到岸价 ______________ （5）含佣价 ______________ （10）下订单 _____________ goods in stock inquiry special discount product catalogue captioned goods price including commission price list place an order for one’s reference CIF PART 1 Lead-in 2.Answer the following questions. Answer: Alitalk, Google Talk, MSN, ICQ, QQ, WeChat, Skype and so on. （1）What are the online communication tools? （2）What should sellers do when they receive buyers’ inquiry? Answer: Check up IP; check up e-mail time; look up contact information; analyze the inquiry and give their response. 返回 PART TWO Reading 返回 PART 2 Reading On the cross-border e-commerce platform, the seller will usually introduce the products (or services) in details on the description page, including product quality, color, specifications, and size, materials, modes of sale, etc. Customers buy goods (or services) by choosing a platform, intending to buy the commodity (or service) that is cost-effective, safe, reliable, and with comprehensive information. As customers cannot see the real products (services) while shopping online, they can only judge the products through the pictures, descriptions and customer reviews