Lesson 17（课件）-《商务英语写作训练》同步教学（大连理工大学出版社）

Lesson 17　 Memos Objectives Be able to write memos according to different situations; Write an effective subject line for a memo; Adopt appropriate section headings; Use sufficient and necessary supporting details. Objectives 　　A memo is a short document used to transmit information within an organization. Memos are characterized by being brief, direct, and easy to navigate and are designed to accommodate busy readers who want to find the information they need from the memo quickly and easily. Often, the purpose of a business memo is twofold: to identify a problem and propose a solution. Other times, memos may provide or request factual information. 　　Memos can be of not only formal style like that of business letters or reports but also conversational and friendly style when they go between people familiar with each other. It can be sent on paper or by email. Getting Started Read the following memo. What information can you get from the memo? 1 As a reader, do you know exactly what you should do next after reading the memo? Discuss with your group: how could the writer make it clear for the reader to take a specific action? 2 Sample Study Sample 1 TO: ALL STAFF FROM: Haley Clarke, Computer Technician H.C. DATE: September 2, 2021 SUBJECT: PROBLEMS WITH THE CURRENT PRINTER Have you been having trouble using the office printer lately? If so, please confirm this by sending me an e-mail answering the following questions: 1. What problems have you had when using the printer? 2. How often have you had these problems? 3. On what day(s) did the problems occur? 4. Were you able to resolve the problem? Your responses to this memo will determine whether or not the office needs a new printer, so please send your replies to hclarke@discoverymail.ca by September 8. • Memo heading • Clearly state the topic of the message Body: the message • List the points to make them stand out • Close: call to action, contact information, and deadline. Sample Study Sample 1 致：全体员工 发件人：Haley Cla