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Business Culture
Unit 7
1
Business Culture
Unit 7
Learning Objectives
After completing this unit, you should be able to:
· learn useful expressions related to business culture;
· know how to behave properly in cross-cultural commercial
communication;
· master the skills of building a company culture;
· learn about tips on effective cross-cultural negotiation.
2
Western Dining
Watch the video which displays some inappropriate behaviors of a young man in an interview over lunch. Then choose the correct options from A~F in the picture to fill in the blanks following the four sentences.
(1) It’s the place where you should put the napkin when you leave the table. ______
(2) It’s the side plate. ______
(3) It’s for dessert. ______
(4) It’s for entree. ______
E
D
B
F
Part Ⅰ
Warm-up
3
Script:
Business Dining Etiquette
I know you’ve been coached on the basics of an interview, your resume, your dress, and maybe even some answers to the basic interview questions. But what if you’re asked to interview over lunch? It’s critical that you understand the three essential skills to good table manners: proper use of a napkin, understanding how a table setting works, and proper use of cutlery. Let’s see how our first-time job seeker will do.
Act 1
Woman: Well, hello, John, can you tell me a little bit about yourself?
Man: Well, I graduated from ...
What this young man doesn’t understand is the first essential skill— proper use of a napkin. Whenever you sit down to the table, the first thing you do is place the napkin on your lap. If for any reason you leave the table, you place your napkin on your forks. When you return to the table, the napkin returns to your lap. Now when I use a napkin, I simply pat my lips clean with my napkin. I don’t wipe my whole face off like it’s a washcloth.
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Part Ⅰ
Warm-up
4
Act 2
Woman: What experience do you have?
Man: Well, I worked for two years.
Clearly, our friend doesn’t understand what the little plate to his left is for. Let me explain t