Unit 2（课件）- 《智学商务英语视听说教程2》同步教学（大连理工版）

Intelligent Learning Business English 智学商务英语 视听说教程2 Viewing, Listening & Speaking 1 Telephone Calls Unit 2 2 Telephone Calls Unit 2 Learning Objectives After completing this unit, you should be able to: · learn useful phrases for making and receiving business telephone calls; · know how to schedule an appointment by phone; · know how to leave or take a message on the phone; · learn about the business phone etiquette. 3 The following pictures show different situations when we need to make appointments in daily life or in business. Try to fill in the blanks with proper words that can describe the following pictures. The first one has been done for you as an example. doctor’s appointment Example: Make plans to hang out with friends (1) Schedule a (an) _____________________ Part Ⅰ Warm-up 4 The following pictures show different situations when we need to make appointments in daily life or in business. Try to fill in the blanks with proper words that can describe the following pictures. The first one has been done for you as an example. a job interview (2) Make an appointment for _______________ (3) Book a (an) ___________________________________ a haircut/ hairdressing appointment Part Ⅰ Warm-up 5 The following pictures show different situations when we need to make appointments in daily life or in business. Try to fill in the blanks with proper words that can describe the following pictures. The first one has been done for you as an example. business meeting (4) Arrange a (an)_______________ (5) Schedule a (an) __________________________________ visa (application/ interview) appointment Part Ⅰ Warm-up 6 Directions: In the following two tasks, you are going to hear three dialogues about scheduling an appointment and complete the exercises. schedule v. 安排 appointment n. 预约 fancy v. 愿意（做某事） text v. 发短信 urgent adj. 紧急的 come up 发生 diary n.（工作日程）记事簿 suit v. 适合 fit you in 安排您 regarding prep.关于 unexpected adj.意料之外的 confirm v. 确认 Part Ⅱ Subtopic 1 —Scheduling an Appoi