Unit 4(课件）-《外贸英语口语》同步教学（西南财经大学出版社）

Reception of Foreign Clients (接待外商) Unit 4 1 目录 Directory. Warm-up Key Terms Background Information Dialogues 参考译文 Notes Exercises 2 第一节 Warm-up 3 Warm-up Reception of foreign clients is a crucial step in the business process. It includes receiving at the airport, receiving at dinner, and visiting the company. Visiting the company has been introduced in the former part. Therefore, in this unit, we just descibe receiving at the airport and receiving at dinner. Business Reception is the most avant-garde work for a company’s image. The receptionist who is responsible for receiving should hold a respectful and friendly attitude to clients, and adopt a correct and effective way to handle work, so that his or her company can make a good impression on the clients. In order to effectively use the time of clients, the receptionist should prepare the necessary materials, arrange the schedule, and tell the arrangement to clients, so that clients can arrange reasonably. At last, the reception can carry out smoothly. 4 Warm-up In the formal business reception, the receptionist should go to the airport to pick up foreign businessmen, and receive them warmly, generously, and politely, so that guests would feel at home. Never treat the beginning of reception with sensation, or treat the end of it hastily; it w’ill make a bad impression on clients. Inviting clients to dinner is an important form of reciprocity. A lot of business is settled on the table, so entertaining on the table is very important, and table manners are being used to measure the level of a person’s cultivation in the world. Therefore, it is necessary to master the skills and etiquette about reception of foreign clients. 5 第二节 Key Terms 6 Key Terms corporation /ˌkɔːpəˈreɪʃn/ n. 公司 foreign affairs 外交事务 placard /ˈplækːd/ n. 招贴,布告,广告, 标语牌,海报 tired /ˈtaɪəd/ adj. 劳累的 assistant /əˈsɪstənt/ n. 助手 trip /trɪp/ n. 旅行 baggage /ˈbæɪdʒ/ n. 行李 invite /ɪnˈvaɪt/ v. 邀请 lift /lɪft/ v. 抬起,提升,举起 friendly /ˈfrendlɪ/ ad