内容正文:
Section A: Lead-in
2
Learning Objectives
1
Section D: Cultural Tips
5
Section B: Readings
3
4
Section C: Language Skills in Focus
1
Learning Objectives
In this unit, you will
get to know about a business agenda;
learn how to prepare an agenda;
grasp the vocabulary related to a business agenda;
review subjective mood.
Section A: Lead-in
2
I. What are supposed to be good telephone manners?
II. What is the following agenda roughly about?
3
Section B: Readings
3
Section B: Readings
It’s all about the Agenda
8 Tips for Improving Your Appointment Setting Skill
Pre-reading Questions:
What are the things that you must take into account when you make an agenda?
What can you do to run an effective meeting?
What is supposed to be your role when you are leading a meeting?
It’s All About the Agenda
Every meeting should have an agenda. Start your agenda with the meeting’s location, start time, and finish time. Cover no more than five topics. Express each agenda item briefly, in no more than two sentences. Decide how much time you plan to spend on each agenda item. Put the agenda in writing. Hand out copies of the agenda to the employees who will be attending, and ask them to arrive at the meeting on time. Include the names of all those to be present at the meeting so that everyone attending knows who else will be there.
Most of the time, the meeting will be one you’re running. Just make sure you know what this means and how you’re going to make use of your position. When the person running a meeting becomes too controlling — even with the best of intentions — things can stray, as they did for Paul.
Paul was a nice manager who liked to make all his employees feel that their contributions mattered — in meetings, to the department, and to the company. At one meeting, the discussion turned to the new policy of the company. Paul knew this was a done deal that upper management would simply implement once the finishing touches were in place. Believing it was better to