内容正文:
CENTURY BUSINESS ENGLISH
世纪商务英语
阅读教程 专业篇 II
1
In this unit, you will
• learn some concepts, sub-elements and benefits of service outsourcing;
• increase your understanding of the functions and operations of service outsourcing;
• practice reading skills like identifying the main idea, getting meanings from the context, making
inference, and skimming for the topic and the main idea, etc.;
• be required to finish 14 tasks so as to achieve the objectives.
Unit 6 Service Outsourcing
2
Topic Introduction
Reading Skills Practice
Comprehensive
Reading
Contents
目录
3
4
Topic Introduction
In business, outsourcing is “ an agreement in which one company contracts out a part of their existing internal activity to another company ”. It involves the contracting out of a business process and operational, and/or non-core functions to another party (compare business process outsourcing ). The concept comes from American Glossary “ outside resourcing ” and it dates back to at least 1981. Outsourcing sometimes involves transferring employees and assets from one firm to another, and it is also the practice of handing over control of public services to private enterprise.
5
Topic Introduction
Outsourcing includes both foreign and domestic contracting, and sometimes includes offshoring (relocating a business function to a distant country) or nearshoring (transferring a business process to a nearby country). It is often confused with offshoring. However. They can be distinguished: a company can outsource (work with a service provider) and not offshore to a distant country. Financial savings from lower international labor rates can provide a major motivation for outsourcing or offshoring. In contrast, insourcing entails bringing processes handled by third-party firms in-house, and is sometimes accomplished via vertical integration.
6
Task 1: Previewing the Unit Topic
Service outsourcing includes BPO, ITO, KPO, etc.. Search the Internet and learn something more abou