Unit 3（课件）- 《世纪商务英语阅读教程基础篇I》同步教学（大连理工·2021）

In this unit, you will 　• read about telephone etiquette and netiquette in business; 　• increase your understanding of communication via telephone and the Internet; 　• learn how to guess the meanings of the unknown words through cause and effect relationship clues; 　• be required to finish 9 tasks so as to achieve the objectives. Unit 3 Unit 3 Telephone Etiquette & Netiquette 2 Unit 3 Part 1 Topic Introduction Part 2 Reading Skill Focus Part 3 Practical Reading Part 4 Comprehensive Reading 3 　　All societies have guidelines for proper behavior, and telephone etiquette and netiquette are no exception. Being able to communicate effectively over the phone and the Internet is an extremely valuable skill to develop. The manner in which you handle yourself via telecommunications often provides people with an important first impression of you. Therefore, you always want to remember to be polite and friendly when making and receiving phone calls and chatting over the Internet. Part 1 Topic Introduction 4 　　In this unit，you may meet some particular terms commonly used in the topic of telephone etiquette and netiquette. Check the following words & expressions and see whether you know their meanings. Use a dictionary to help you if necessary. Task 1：Lead-in Exercise Words & Expressions Chinese Meanings netiquette courtesy dial hang up spam netizen domain virtual colleague customer attachment download convey n. 网络礼节 n. 礼貌 v. 拨（电话号码） 挂断电话 n. 滥发的邮件 n. 网民 n. 领地，范围 adj. 虚拟的 n. 同事 n. 顾客 n. 附件 v. 下载 v. 表达，传达 Part 1 Topic Introduction 5 　　Cause and Effect Relationship Clues 　　Cause and effect is the relationship between sentences and clauses, which are “cause” and “effect” to each other. A cause is an action or event that makes something else happen. An effect is what happens because of a certain action or event. Cause and effect relationships may contain one or more of these characteristics. The following are some clue words for cause and effect relationsh