内容正文:
Training Scheme 3
Contacting Online Logistics Companies
Chapter Six Operating Cross-border Electronic Commerce
1
Part I Language Notes
1.Vocabulary
dizzy adj.头昏眼花的
button n. 按钮
specialized adj.专业的
column n.专栏
cosmetics n.化妆品
anniversary n.周年纪念日
dimension table 尺码表
for your reference 仅供参考
fill out 填写
PARENT-CHILD 亲子
preferential activity 优惠活动
Shopping Cart 购物车
2
Part I Language Notes
2. Sentence Patterns
We are the professional international logistics company. 我们是专业的国际物流公司。
Is it your company own flight? 是你们公司自己的航班吗?
Does it include the fuel and customs fee? 这个价格是否包含燃油和海关费用?
Please let me know your tracking number at first. 请首先告诉我你的快递单号。
The prepaid account or collect account? 是预付账号还是到付账号呢?
Do you choose online or offline logistics? 您是选择线上物流还是线下物流呢?
The guest complaints logistics speed is too slow. 客人投诉物流速度太慢。
How is the air route? 空运路线是如何的?
Overseas warehouse is the development trend of cross-border logistics. 海外仓是跨境物流的发展方向。
3
Part II Workshops
Scene 1 Contacting Logistics Customer Service Online
Directions: Mr. Li Dong, an online seller, is ready to post some goods to his customer. Now he is asking an online logistics service about the delivery of goods.
Scene 1 Contacting Logistics Customer Service Online
A: Li Dong
B: Logistics customer service
4
Sample Dialogue
A: Hello. Is that logistics company?
B: Yes. What can I do for you, Sir?
A: I have some goods to be mailed abroad. Can you offer this kind of service?
B: We are the professional international logistics company. Could you tell me what your goods are?
A: A batch of Hair Dryers. I wanna know the delivery time. My customer needs them urgently.
B: Don’t worry. Please tell me