Chapter6 Training Scheme2（课件）-《外贸英语》同步教学（东南大学出版社）

Training Scheme 2 Contacting the Online Customer Service Chapter Six Operating Cross-border Electronic Commerce 1 Part I Language Notes 1.Vocabulary dizzy adj.头昏眼花的 button n. 按钮 specialized adj.专业的 column n.专栏 cosmetics n.化妆品 anniversary n.周年纪念日 dimension table 尺码表 for your reference 仅供参考 fill out 填写 PARENT-CHILD 亲子 preferential activity 优惠活动 Shopping Cart 购物车 2 Part I Language Notes 2. Sentence Patterns What do you prefer, long skirt or short skirt? 你喜欢长裙还是短裙？ I have never shopped online before. 我从来没有在网上买过东西。 We reduce $10 when the total amount is $100. 总金额满100美金我们减少10美金。 I’d like to know if gift and bonus points can be used at the same time. 我想知道礼品赠送和积分兑换是否可以同时使用。 Click it and then there will be a download box. 点击它，跳出一个下载框。 This trousers is the best seller in your shop. 这款裤子在你店里是畅销款。 But we have to ask the additional fee $50 for customization. 但我们要加收50美金的定制费。 As today is my birthday, is there any activity for VIP? 今天是我的生日，有什么活动给我这个VIP吗? Could you tell me the size is European or Chinese standard？ 请问这个尺码是欧洲标准还是中国标准？ 3 Part II Workshops Scene 1 Guiding New Buyer Directions: Ms. Li Xin works in a Cross-border Electronic Commerce Company. She is guiding a new buyer who is shopping online for the first time by Trademanager. Scene 1 Guiding New Buyer A: New Buyer B: Ms. Li Xin 4 Sample Dialogue A: Hey. B: Hello. What can I do for you? A: I want a skirt, but I'm dizzy because there are so many styles in your shop. B: What do you prefer, long skirt or short skirt? A: How can you mean “long” and “short”? B: Long skirt is beyond your knee and short skirt is above your knee. The specific length is written beside each picture. A: I don’t have