Chapter5 Training Scheme3（课件）-《外贸英语》同步教学（东南大学出版社）

Training Scheme 3 Settlement of Dispute Chapter Five Performing the Foreign Trade Contract 1 Part I Language Notes 1.Vocabulary claim n. 声称，要求，索赔 arbitration n. 仲裁 settle vt. 解决 moldy adj. 发霉的；破旧的 mishap n. 灾祸，不幸事故 submit vt. 提交，呈送 prickly pepper 花椒 inferior quality 劣质 2 2. Sentence Patterns Most of the goods forwarded to us were moldy and unfit for consumption any more. 大多数送达的货物是发霉的不能再食用了。 According to survey report, the packing was sound. 据调查报告，货物包装是完好无损的。 The goods were inspected strictly before loading. 货物装运前对其进行了严格的检查。 There is something wrong in the delivery process. 运货过程出了问题。 We claim for all our loss. 我们要求赔偿所有损失。 I would like to know the details about the plan of compensation. 我想知道具体的处理方案。 If your claim is well grounded, it will be solved soon. 如果你要求的索赔的理由充分，问题就会很快的解决。 It seems that we have to submit the case for arbitration. 只能将此案递交请求仲裁。 If you are not sincere in handling these problems, we'll have to submit them for arbitration. 如果您没有诚意解决问题，我们只好去冲裁。 The arbitration fee will be paid by the losing party. 仲裁费用将由败诉的一方承担。 3 Part II Workshops Scene 1 Talking with the Moldy Prickly Pepper Directions:The importer Mr. Green from Unicorn Tech USA Inc. is talking with the exporter Mr. Sun of prickly pepper in Chongqing about the moldy prickly pepper and its compensation. Scene 1 Talking with the Moldy Prickly Pepper A: Mr. Green, Importer B: Mr. Sun, Exporter 4 Sample Dialogue A: Good morning, Mr. Sun. I’d like to mention the quality problem of prickly pepper which I ordered two months ago. B: I am sorry to hear that, Mr. Green. Please take a seat and have a drink first. Let us know the whole thing. A: Thanks. I regret to say that most of the goods forwarded to us were moldy and unfit for consumption any more. B: Could you be more specific please? A: Well, here is the survey report. According to the report,