Chapter1 Training Scheme 3（课件）-《外贸英语》同步教学（东南大学出版社）

Training Scheme 3 Knowing Customer Needs Chapter One Entering a Foreign Trade Company 1 Part I Language Notes 1.Vocabulary attribute n.属性 previous adj.以前的 latitude n.范围 validity n.有效 feedback n.反馈 defect n.瑕疵，缺点 pre-production sample 产前样 shipping sample 船样 the progress of work book 进度作业书 door closer 闭门器 URC522 《托收统一规则》 financial documents 金融单据 commercial documents 商业单据 2 Part I Language Notes 2. Sentence Patterns According to URC522, all documents are divided into financial documents and commercial documents. 根据《托收统一规则》，所有单据分为金融单据和商业单据。 Financial document has the attribute of currency. Commercial documents have the attributes of goods. 金融单据具有货币的属性，商业单据具有商品的属性。 After we fill out all documents, how to deliver them to our customers? 我们制作完成所有单据后，如何递送给客户呢？ International air express is the best choice among the customers. Different express companies in different markets have their own strengths. 国际航空快递公司是客户们的最佳选择。不同市场的不同快递公司有自己的优势。 As for our first cooperation, I’m here to have feedbacks about our products in your markets. 考虑到我们首次合作，我专程来此了解我们产品在贵方市场的反馈情况。 Besides this, the sawtooth is not sharp enough. 除此之外，锯齿也不够锋利。 I will inform our engineer of these defects as soon as possible. 我会尽快将我们产品的缺陷告知我们的工程师。 3 Part II Workshops Directions: After learning product knowledge in East Import and Export Company, Mr. Liu Ming starts to learn customer needs. The sales manager Tom is instructing him in Sales Department. Scene 1 Knowing Customer Needs from Training Scene 1 Knowing Customer Needs from Training A: Liu Ming B: Tom 4 Sample Dialogue A: Mr. Tom, are you free now? B: What’s the matter? A: Besides product knowledges, what else should I know before st