内容正文:
UNIT 3
How to Communicate Effectively in the Business World?
Learning Objectives
How to communicate over
the phone
1
How to develop effective team communication skills
3
2
How to improve written communication skills
Teaching Contents
Focus on the Topic
1
Vocabulary Study
2
Reading One
3
Task-driven Practice
4
Achievement Test
7
Writing
6
Reading Two
5
Part 1 Focus on the topic
Pair Work: Discuss the following questions with your partner.
1. Do you know how to do the business communication?
2. What should you do to improve your business communication skills?
3. Have you ever met any problems in communication? What would you do to solve them?
4. Did you notice any difference between the daily communication and business communication?
Part 2 Vocabulary study
1. Fill in the blanks with the appropriate words given in the box. Change the forms where necessary.
(1) I helped Tommy last week, and he helped me for my efforts.
(2) After a long discussion, we thought her proposal was just and .
(3) Mr. Woods spent several hours trying to his son.
(4) The sports meeting will be in case it should rain.
(5) These two parts don’t .
Keys
in return
reasonable
get hold of
put off
match up
1. Fill in the blanks with the appropriate words given in the box. Change the forms where necessary.
(6) I hate to call up someone and then end up .
(7) your work for a minute and listen to what I have to tell you.
(8) records messages when you are out of the off ice.
(9) I was told that I the wrong number.
(10) Every culture has its own rules of table .
on hold
Put aside
Voice mail
had dialed
etiquette
Keys
2. Match the words with their definitions in the right column.
1 2 3 4 5 6
b c f e d a
Keys
Part 3 Reading One
Reading one
Exercises
Read for Main