Unit 10（课件）- 《商务英语写作实务》同步教学（天津大学）

Unit 10 E-mail Writing Learning Objectives know the functions of an e-mail; know basic elements & principles of e-mail writing; draft and write an e-mail. Section One General Introduction E-mail is the short form of electronic mail. Based on electronic communication systems, people can write, send, receive and save messages by e-mailing. I. Format From (name and e-mail address of the writer or sender) To (name and e-mail address of the recipient) Cc (carbon copy) Bcc (blind carbon) Subject (a brief topic of the e-mail) Attachment (attached documents) Salutation Message Complimentary Closing Signature II. Tips E-mails are much less formal than written letters. So try to be concise and avoid wordy expressions & unnecessary repetition. E-mails should be divided into short and clear paragraphs. Attach files if you want to send something long or you need to use tables, graphics and other material. Formalities may vary according to the relationship of the writer and recipients. III. Warm-up Exercise You are David Ho, the Reservation Manager in Sea View Hotel. You write an e-mail to Mr. Wu, who sent you an e-mail to reserve a room in your hotel from 10 to 15 September. Write an e-mail to confirm his reservation. Points Confirm the arrival and departure times. Tell that the transport from the airport to the hotel has been arranged. Section Two Samples Sample 1 From: David Ho <davidho@seaviewhotel.com> To: Wu Weiying <wuweiying@hkservices.com> Cc: Pansy Wang <pansywang@seaviewhotel.com> Bcc: Subject: Confirmation of Reservation Attachment: Dear Mr. Wu, Thank you for your e-mail of 17 August. I am very pleased to reconfirm your reservation at our hotel from 10 to 15 September. Let me reconfirm your arrival and departure times: 10 September arrive on CX 432 at 10:25 a.m. 15 September depart on CX 433 at 3:50 p.m. There will be a limousine waiting at the airport on 10 September to transfer you to the hotel. I look forward to welcoming you and your family to the Sea View Ho