Unit1Welcome and Farewell（课件）- 《商务英语实训教程》同步教学（苏州大学）

商务英语实训教程 Unit 1 Welcome and Farewell Training Objectives 01 Training Portfolio 02 Training Assessment 03 目录 CONTENTS Keys to Exercises 04 Training Objectives Know how to meet or see off clients at the airport; 01 Know how to start conversations with clients; 02 Know the etiquette of welcoming and seeing off clients. 03 By the end of this unit, you are expected to: Training Portfolio Part 1 Starting up Part 2 Listening in Part 3 Language focus Part 4 Speaking out Part 6 Follow-up reading Part 5 Writing Discuss with your partner and collect your thoughts on the following questions. 1) What preparations do you think should be made before meeting your client? 2) What preparations do you think should be made before your clients' departure? 3) What kind of gifts could be sent to your clients? Section 1: To discuss Part 1 Starting up Part 1 Starting up On formal occasions, you should address someone as "Mr." (for man) or "Ms" (for woman) with the person's last name or surname unless the person asks you to call him / her by his / her first name. Professional dressing is appropriate in Western business culture. Many companies require that their employees dress in a professional manner. In Western culture, people are used to maintaining a relatively large physical distance between each other during conversations or social meetings. Men always shake hands firmly when meeting each other for the first time, while some women prefer verbal greeting only. English speakers often ask "How are you?" or "How are you doing?" when you meet them. These are usually more greetings than real questions, and they do not always expect an honest answer. If you are well acquainted with this person ,you might say how you are truly feeling. If not, the accepted response is usually "Fine, thank you. How are you?" even if you are not feeling very well. Section 2: To read Tips for welcoming clients Part 1 Starting up If your client wants to leave during the farewell dinner, never be the first one t