Unit 7 Travel Industry 第2课时 课件-2023-2024学年中职高三上学期英语语文版（2021）职业模块（服务类）

职业模块·服务类 Travel Industry Unit 7—（2） 职业模块·服务类 Warm-up Ask and answer in pairs. 1. Do you want to become a tour guide? 2. Do you think it is important for the tour guide to have good communication skills? 3. Which personality is better for a tour guide, outgoing or shy? 4. Do you know some good qualities of a good tour guide? 职业模块·服务类 Do you want to become a tour guide? 2. Do you think it is important for the tour guide to have good communication skills? 3. Which personality is more suitable for a tour guide, outgoing or shy? Do you know how to answer these questions? Yes, I do. / No, I have no idea. Yes, of course. I think it is better for a tour guide to have an outgoing personality. 职业模块·服务类 4. Do you know some good qualities of a good tour guide? I’m sorry to say that I don’t know much about how to become an ideal tour guide. 职业模块·服务类 When you think about an ideal tour guide, what things quickly come to your mind? communication performance information energy enjoy schedule humour plan interesting passion 职业模块·服务类 Now let’s read the following passage. Please try to understand the passage. Have good communication skills(沟通技巧) An ideal tour guide communicates effectively(有效地) with interesting, brief, simple story-telling. Be passionate(热情) A lack of (缺乏)passion in a tour guide affects the amount of(大量的) enthusiasm(热情) in tourists. A tour guide’s passion affects their performance. 职业模块·服务类 Have an outgoing personality(外向的性格) Being(作为) a tour guide requires a lot of (许多／大量) energy and time with people. Have a good sense of humour(幽默感) A tour guide should have a good sense of humour. Telling a joke (讲一个笑话)when things get down or the tourists get a bit tired (有点疲惫)will shake them up and get them back on track(使... ...步入正轨). 职业模块·服务类 Be knowledgeable(渊博的知识) An ideal tour guide(理想的导游) provides(提供) accurate(准确的) and interesting information about the visited place. There is (有)always something unusual and interesting for tourists to le