内容正文:
Lesson 11
One good turn deserves another
礼尚往来
基本礼仪
坐如钟 站如松
行如风
电话礼仪
注意事项:
1、电话响三声之内接听
2、“喂”的声调最好上扬
3、接电话时应先自报家
4、三分钟内结束通话
5、对方先挂电话后挂电话
6、挂电话后请轻放话筒。
电话礼仪
7、自己因公按了免提请告诉对方,以示对对方的尊重。
8、接听电话时应该左手拿话筒,右手拿笔。以便有需要记录的事情
9、如果要转接的人员不在办公室,应回:请问有什么事情可以让我转告吗?
奥运礼仪小姐是这样练成的
6点开始培训礼仪
6时50分响铃后离寝就餐
7时25分,女生们训练正式开始了:站姿、行走、步速、转身、微笑
穿高跟头顶书站1个小时
口咬筷子练习微笑
头顶16开厚书、
腿夹A4复印纸、
手托4个马扎儿、
turn n. 行为,举止
deserve v. 应得到,值得
lawyer n. 律师
bank n. 银行
salary n. 工资
immediately adv. 立刻
New words and expressions
I was having dinner at a restaurant when Tony Steele came in. Tony worked in a lawyer‘s office years ago, but he is now working at a bank. He gets a good salary, but he always borrows money from his friends and never pays it back. Tony saw me and came and sat at the same table. He has never borrowed money from me. While he was eating, I asked him to lend me twenty pounds. To my surprise, he gave me the money immediately. ‘I have never borrowed any money from you,‘ Tony said, ‘so now you can pay for my dinner!‘
One good turn deserves another
礼尚往来
★ turn n. ( action that may help someone )
n. 行为;举动
do sb. a good (bad) turn 帮了某人的忙(倒忙)
He will do a good turn to anyone if he can.
只要可能,任何人他都愿意帮忙。
one good turn deserves another eg: He fixed my bike so I let him use my computer. One good turn deserves another.
★ deserve v. 应得到, 值得
1、deserve + n.
You deserve the best.你应该得到最好的 He deserved a promotion.
These views deserve our attention.
这些看法值得认真考虑我们注意。
2、deserve to do: 应该...
She deserved to be punished.
I was having dinner at a restaurant when Tony Steele came in.
我正在一家饭馆吃饭托尼.斯蒂尔走了进来.
Tony worked in a lawyer‘s office years ago, but he is now working at a bank.
托尼曾在一家律师事务所工作, 而现在正在一家银行上班.
★ lawyer n. 律师
lawyer‘s office : 律师事务所
★bank
n. 银行
______ the bank : 抢银行
a blood bank 血库。
a_______ bank 储蓄银行。
safe as the bank 十分安全。