北京市房山区2021-2022学年高一下学期期末考试英语试题

2022北京房山高一（下）期末 英 语 本试卷共12页，共100分。考试时长90分钟。考生务必将答案答在答题卡上，在试卷上作答无效。考试结束后，将答题卡交回，试卷自行保存。 第一部分：知识运用（共两节，满分30分） 第一节 完形填空（共10小题；每小题1.5分，共15分） 阅读下面短文，掌握其大意，从每题所给的 A、B、C、D 四个选项中，选出最佳选项，并在答题卡上将该项涂黑。 Having worked at 7-Eleven for two years, I thought I had become successful at “customer relations”. I firmly believed that a 1 smile and an automatic “sir” “madam” and “thank you” would see me through any situation that I might meet. But one night an old woman 2 my faith that a ready but not sincere response could smooth over the rough spots of dealing with others. The moment she entered, the woman presented a sharp contrast to our shiny store with its bright lighting and neatly arranged shelves. Walking as if each step were 3 , she slowly pushed open the glass door and lamely made her way down the nearest aisle（通道）. On such a cold night, she was only 4 a dress, a thin sweater too small to button, and there were no stocking or socks on her legs. After wandering around the store for several minutes, the old woman stopped in front of the rows of canned vegetables. She picked up some corn niblets（玉米粒）and stared at the label. As I stood close to her, my 5 became harder to maintain—her sweater was smelly and dirty. 高一英语试卷第2页（共12页） 高一英语试卷第1页（共12页） To my bright “Can I help you?” she replied, “I need some food, any kind.” “Well, the corn is ninety-five cents,” I said in my most helpful voice, “Or, if you like, we have a special on sausage today. ” “I can’t pay,” she said. For a second, I intended to say, “Take the corn.” But suddenly the employee’s 6 flooded into my mind: “Remain polite but let the customers know that you are in control.” For a moment, I even held the idea that this woman was someone from the head office, 7 my loyalty. So I responded 8 , “I’m sorry, madam, but I can’t give away anything for free.” The old woman looked 9 , and her hands trembled as she put the can back on the shelf. She passed me toward the door,