2019届高三英语二轮复习：A letter of complaint教学课件 (共18张PPT)

Welcome 茂名市第一中学 英语科组 张兰 Translation 投诉 ___________________ 对…..（不）满意______________________ 忍受__________________________ 糟糕的服务_____________________ 不礼貌______________________ 补救________________________ 预防……发生_____________________ 调查________________________ 采取措施____________________ 要求退赔 _____________ complain about sth. be (dis)satisfied/ content with put up with / bear / tolerate poor service be impolite / bad manners make up for sth./ remedy sth./compensate sb. for sth prevent ….from happening look into / go into / investigate take measures refund (sb.) sth /demand a refund Useful expressions Enjoy an example writing 你收到上个月的话费单后发现被多收了两个国际长途费用。但当你打电话询问客服部门时，接电话的女孩态度非常粗鲁。请你给电信公司（China telecom）服务经理写了一封投诉信。 注意： 1. 词数100左右； 2. 可以适当增加细节，以使行文连贯。 Dear Sir; ________________________________________________ An early response will be appreciated.                                                                 Sincerely yours,