模块标准检测卷（全 ）-【创新思维】2019版英语同步双基双测AB卷（北师大版必修3）

同步双基双测AB卷(十一) 模块标准检测卷(一) 本试卷共120分，考试时间100分钟。 第一部分 第二部分 第三部分 总　分 分数 第一部分　阅读理解(共两节，满分40分) 第一节(共15小题；每小题2分，满分30分) 阅读下列短文，从每题所给的A、B、C和D四个选项中，选出最佳选项。 A One morning there was a message on the answering machine from an angry customer，complaining about her lack of service—service that had been stopped because her check had bounced(拒付)． As it was my job to handle payments received，it was my duty to collect the check.As was often the case when a check bounced，I soon found that this woman's phone number was no longer in service.A check of the caller I．D.told us the call had come from the manager's office of the apartment building where our customer lived.We left a message with the manager and within the hour our call was returned. I told our customer gently，sympathetically that a check she had written had been returned for lack of funds.I told her I always wanted to let people know about returned checks quickly because the huge fees the banks charge can cause more checks to be returned and more fees to be charged.I told her I hoped she could contact，the bank，and get things straightened_out before her problems got worse.I also told her gently once more，that I hated to add to her problems but she would owe us a fee for the returned check because the bank charged us a fee when the check was returned. She told me she had difficulties because of being on a fixed income and being in poor health.She told me she had no children but had raised several that belonged to her husband and after living with him for thirty years，he had left her for another woman. Finally，after she had promised to pay，I told her not only did I care about her situation，but she taught me something.When a person is angry，there may be reasons you don't know about.If you don't react with anger，you may learn what the real problem is and may in some way be able to help，if only with a little sympathy. 1．Why did the author try to call the woman? A．To apologize to her. B．To solve her problem. C．To provi